Philips

Capability Expert, Marketing Processes

Philips

contract

Posted on:

Location Type: Hybrid

Location: Amsterdam • Netherlands

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Job Level

SeniorLead

About the role

  • Lead development, maintenance, and continuous improvement of the Health Systems Marketing Process Framework, including visual process diagrams, workflows, and other documentation.
  • Implement best practices and ensure consistency in how workflows and tool updates are documented and communicated.
  • Facilitate workshops and meetings to gather input and feedback on process documentation, and team up with stakeholders (Businesses and Regions) and subject-matter experts (SMEs) to co-create resources intended to guide them in executing processes, standards, and improved ways of working.
  • Work closely with Marketing CoE members to understand and document their centrally defined ways of working (including workflows, tools, KPIs, and compliance requirements).
  • Liaise with Quality and Compliance partners to ensure that the appropriate compliance requirements are embedded into the global processes.
  • Enable platform validation and tool releases in line with digital marketing strategy and tool roadmaps.
  • Drive engagement and deployment plan to communicate changes and updates effectively across the marketing organization.
  • Support process and tool deployment into local Quality Management Systems (QMS) and Management Systems (MS).

Requirements

  • Bachelor/Master in Business Administration, Engineering, Information Technology or equivalent.
  • Minimum of 8 years of experience in marketing operations, process management, or a related role.
  • Strong skills in process mapping, understanding workflows, and creating visual workflows.
  • Proficiency in using tools such as Microsoft PowerPoint, Visio or similar diagramming software.
  • Strong operational and execution focus, driven by customer-focused mindset and the ability to connect the dots and be resourceful by referencing and aligning data across various platforms and topics.
  • Excellent communication and collaboration skills and ability to build and nurture effective relationships within the matrix by developing strong cooperation with peers across Businesses, Regions, and Functions.
  • Strong attention to detail and organizational skills to manage multiple projects and prioritize tasks effectively and experience with project management tools and methodologies.
  • Familiarity with various marketing functions, platforms, and processes.
  • Ability to work onsite at least three days per week from one of the Philips offices based in the Netherlands.
Benefits
  • Learn more about our business.
  • Discover our rich and exciting history.
  • Learn more about our purpose.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
process mappingworkflow creationvisual workflowsmarketing operationsprocess managementproject management
Soft Skills
communication skillscollaboration skillsattention to detailorganizational skillscustomer-focused mindset
Certifications
Bachelor in Business AdministrationMaster in Business AdministrationBachelor in EngineeringBachelor in Information Technology