Philips

Sales Support, Clinical Product Specialist – MR Patient Monitoring

Philips

full-time

Posted on:

Origin:  • 🇺🇸 United States • Illinois, Kansas, Kentucky, Ohio

Visit company website
AI Apply
Manual Apply

Salary

💰 $70,000 - $180,000 per year

Job Level

Mid-LevelSenior

About the role

  • conduct on-site education and consulting for the MR Patient Care (MRPC) monitoring product portfolio
  • create and manage customer relationships with healthcare professionals and organizations
  • represent and champion clinical applications support needs for Philips MRPC customers
  • focus on clinical uses, education and improving customer workflows
  • work closely with internal partners (Sales, Service, Marketing, etc.) and end users in pre and post-sale situations
  • apply product and clinical knowledge to troubleshoot and resolve customer issues
  • establish and maintain strong working relationships with internal partners and key accounts
  • deliver clinical applications and clinical sales support for assigned Midwest territory
  • capture customer feedback using the Customer Feedback System and monitor/report customer satisfaction
  • act as a clinical resource for other areas of the business and participate in customer and team experience improvements
  • deliver weekly reports and administrative documentation as required
  • travel ~80% and provide post-sales clinical education and pre-sales evaluation support

Requirements

  • 4 + years in-depth knowledge of the critical care environment(s)
  • Radiology experience and/or knowledge a plus
  • ability to communicate well and build strong rapport with sales and clinical teams
  • clinical teaching/in-servicing experience
  • Bachelor's Degree in Nursing or equivalent (RN)
  • current nursing license
  • advanced computer skills and understanding
  • excellent customer and teamwork skills
  • ability to be managed remotely
  • work in ever-changing environments
  • strong interpersonal & organizational skills
  • Willingness to travel overnight 80% of the time
  • live within 1 hour of a major airport
  • valid Driver's License for company car
  • US work authorization (no sponsorship)