Technical Consultant – Patient Monitoring
Philips
full-time
Posted on:
Location Type: Hybrid
Location: Fort Myers • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $28 - $44 per hour
Job Level
Junior
About the role
- Responsible for customer relationship management through effective application of technical knowledge to install/implement, service, test, and troubleshoot complex solutions on IT networks
- Provide technical recommendations that best suit the environment based on customer requirements
- Support the transition from a break fix operating model to customer solutions focused operating model
- Drive continuous improvement of implementation methodology and service offerings
- Collaborate with a team of internal and external resources including clinical, sales, and service partners
- Install complex, multi-phased systems comprised of IT infrastructure and patient monitoring equipment
- Perform all administrative duties within established regulatory requirements
Requirements
- 1+ year of professional working experience in IT technologies or electronics industry, preferably in field or hospital-based service environment
- Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred
- Network configuration and/or troubleshooting experience
- Cisco Certified Network Associate (CCNA) certification (or required to obtain within 6 months from beginning of employment)
- Bachelor’s degree in computer science, electronics, biomedical, or related disciplines or equivalent combination of education and above listed experience
Benefits
- Field service incentive bonus plans
- On-call pay
- Company fleet/car
- Training and advancement opportunities
- Comprehensive Philips Total Rewards benefits program including generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
network configurationtroubleshootingpatient monitoringtelemetry unitsventilatorsdefibrillatorsimplementation methodologyservice offeringsIT infrastructuretechnical recommendations
Soft skills
customer relationship managementcollaborationcontinuous improvementeffective communicationproblem-solving
Certifications
Cisco Certified Network Associate (CCNA)Bachelor’s degree in computer scienceBachelor’s degree in electronicsBachelor’s degree in biomedical