Philips

Medical Safety Manager – Complaints Handling

Philips

full-time

Posted on:

Location Type: Office

Location: Cambridge • Massachusetts • 🇺🇸 United States

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Salary

💰 $129,375 - $231,840 per year

Job Level

Mid-LevelSenior

About the role

  • perform clinical assessments on complaints related to harm
  • account for preliminary clinical assessments for issues alleging injury or death
  • provide input for Issue Impact Assessments/HHED
  • participate in governance meetings
  • communicate post-market clinical insights across businesses and suppliers

Requirements

  • 5+ years of relevant experience in Medical/Clinical Affairs or Medical Safety/Medical Affairs Risk Management
  • bachelor's or 3+ years with a master’s equivalent
  • prior hands-on bedside/clinical experience
  • 1+ years of post-market experience
  • familiarity with CFR, EUMDR, ISO standards
  • certified Professional in Patient Safety (CPPS) preferred
Benefits
  • generous PTO
  • 401k (up to 7% match)
  • HSA (with company contribution)
  • stock purchase plan
  • education reimbursement

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
clinical assessmentsissue impact assessmentspost-market clinical insightsrisk management
Soft skills
communicationparticipation in governance meetings
Certifications
Certified Professional in Patient Safety (CPPS)