Field Service Engineer, Medical Imaging
Philips
full-time
Posted on:
Location Type: Office
Location: Pikeville • Kentucky • 🇺🇸 United States
Visit company websiteSalary
💰 $27 - $42 per hour
Job Level
Junior
Tech Stack
Ray
About the role
- Provide exceptional customer service by adhering to customer entitlements
- Install, troubleshoot, service, and maintain equipment at customer sites
- Work to improve team processes and identify training gaps
- Utilize tools, support, resources, and escalation processes to resolve customer and system problems
Requirements
- 1+ years of experience in a diagnostic imaging (field or hospital-based) service environment or 3+ years’ in electromechanical industries
- Preferred experience in Ultrasound (UL) and/or Diagnostic X-Ray (DXR) imaging equipment
- Associate Degree in electronics or equivalent combination of education and experience; BSEE/BSEET/BSME/BSMET preferred
- Ability to understand and apply electronic, mechanical, and networking theory to install, diagnose, and repair equipment
Benefits
- Field service and lead generation incentive bonus plans
- On-call pay
- Company fleet/car
- Training
- Advancement opportunities
- Comprehensive Philips Total Rewards benefits program
- Generous PTO
- 401k (up to 7% match)
- HSA (with company contribution)
- Stock purchase plan
- Education reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
diagnostic imagingUltrasoundDiagnostic X-Rayelectromechanicalelectronic theorymechanical theorynetworking theoryinstallationtroubleshootingrepair
Soft skills
customer serviceteam processes improvementtraining gap identification
Certifications
Associate Degree in electronicsBSEEBSEETBSMEBSMET