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Client Expansion and Growth Manager
PhigenicsClient Expansion and Growth Manager focusing on driving revenue expansion at Phigenics. Collaborating with stakeholders to deliver seamless client experiences and monitor sales metrics.
About the role
Key responsibilities & impact- Growth: Drive revenue expansion by introducing and selling additional Phigenics services to existing client accounts
- Proposal Generation: Conduct client discovery calls and present proposals to current customers for new services
- Strategic Planning: Identify opportunities in accounts and strategize plan to capitalize
- Technical Knowledge: Understand building water systems, infrastructure, regulations and water chemistry.
- Differentiate: Communicate the unique value of Phigenics services across accounts.
- CRM Utilization: Maintain accurate customer data in CRM and respond promptly to client needs.
- Relationship Management: Build and maintain strong, long-term relationships with key stakeholders to ensure client satisfaction and retention.
- Collaboration: Work closely with Account Managers, technical teams, and other internal stakeholders to deliver seamless client experiences.
- Market Awareness: Stay informed about industry trends, competitor offerings, and regulatory changes to position Phigenics effectively.
- Performance Tracking: Monitor sales metrics and account growth progress, providing regular updates and forecasts to leadership.
Requirements
What you’ll need- Bachelor’s degree required
- 1–5 years of professional sales experience in healthcare. Experience with water related engineering is a plus
- Familiarity with ASHRAE 188, CMS Legionella requirements, and related water safety standards is a plus.
- Ability to calculate ROI.
- Excellent communication, organization, and leadership skills.
- Strong interpersonal and relationship-building abilities across cross-functional teams.
- Skilled in presentations and facilitation.
- Self-motivated with a proactive, solution-oriented mindset.
- Commitment to professional ethics.
- Adaptability in a fast-paced, evolving business environment.
- Proficiency in MS Office and HubSpot.
Benefits
Comp & perks- Travel to client sites within the region is required.
- Responsibilities include conducting sales-related meetings.
- Occasional overnight travel may be necessary.
- Professional attire (coat and tie or equivalent) is expected; PPE may be required depending on site conditions.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales experiencewater chemistryROI calculationproposal generationperformance trackingclient discoverystrategic planningrelationship managementmarket awarenessCRM utilization
Soft Skills
communication skillsorganizational skillsleadership skillsinterpersonal skillsrelationship-buildingpresentation skillsfacilitation skillsself-motivatedsolution-oriented mindsetadaptability
Certifications
Bachelor's degree