Senior Digital Learning Partner

Pharmacy2U Ltd

L&D Designer responsible for designing high-quality e-learning materials for online pharmacy. Collaborating with stakeholders to maintain brand consistency and instructional design principles.

Posted 5/26/2026full-timeLeeds • 🇬🇧 United KingdomSenior💰 £45,000 - £50,000 per yearWebsite

About the role

Key responsibilities & impact

Design and develop engaging e-learning modules and online courses, applying instructional design theories to create content that enhances learner retention, onboarding and engagement.
Use the LMS to upload, organise, and maintain various forms of learning materials, including multimedia elements like videos, graphics, and interactive tools.
Conduct learning needs assessments to determine learning objectives and identify content requirements with our business areas.
Configure and troubleshoot the LMS platform, resolving technical issues, rebuild existing material and reports and ensuring the system runs smoothly.
Provide technical support and guidance to both instructors and learners on using the LMS effectively.
Assist with the monitoring of system performance and user progress, generating reports on completion rates and course effectiveness.
Work closely with our business area experts, and stakeholders to develop high-quality learning solutions.
Use our internal intranet to upload, organise, and maintain various forms of learning and information materials, including multimedia elements like videos, graphics, and interactive tools.
Stay updated on the latest e-learning trends and technologies, incorporating feedback and performance data to continuously improve learning offerings.

Requirements

What you’ll need

Strong expertise in adult learning principles and digital learning design, with the ability to align learning solutions to business objectives
Extensive experience designing, developing, and maintaining high‑quality learning content, including multimedia and interactive materials
Advanced experience working with learning management systems (LMS) and e‑learning authoring tools, including ongoing optimisation and improvement
High level of technical proficiency, including troubleshooting issues, managing system integrations, and working with information management systems
Well‑developed communication and stakeholder management skills, with the ability to work effectively across functions and with senior colleagues
Proven experience managing multiple projects simultaneously, ensuring delivery to agreed timelines, quality standards, and documentation requirements
Strong organisational skills and attention to detail, with experience delivering accurate work in fast‑paced or deadline‑driven environments
Confident IT skills, including strong working knowledge of the Microsoft Office suite and related business tools
Demonstrated ability to identify improvement opportunities and implement changes that enhance learning effectiveness or operational efficiency
Significant experience in Learning and Development design, ideally within a scaling, operational, or transformation‑focused organisation
Experience working within company policies, legal requirements, and ethical standards, ensuring compliance across learning activity
CIPD L&D qualification preferred but not essential; other relevant professional or administrative qualifications are advantageous.

Benefits

Comp & perks

Competitive contributory pension
Occupational sick pay
Long-service awards and refer-a-friend bonuses
Professional registration fees covered (GPhC, NMC, CIPD and more)
Cycle to Work and Green Car schemes (subject to eligibility)
Enhanced maternity and paternity pay
Flexible hybrid working to help balance work and home life
Private healthcare insurance at discounted rates (Aviva)
Employee Assistance Programme and in-house mental health support
Access to discounted gym memberships via Blue Light Card and benefits schemes
Regular health and wellbeing initiatives
Strong commitment to CPD, training and professional development
25 days’ annual leave, increasing with service
Buy and sell holiday scheme
Blue Light Card and employee discount platform
Exclusive discounts at The Springs, Leeds
25% off health & beauty purchases
25% off Pharmacy2U Private Online Doctor services
Regular social events throughout the year

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

adult learning principlesdigital learning designlearning management systems (LMS)e-learning authoring toolsmultimedia content developmentinteractive materials developmentsystem troubleshootinginformation management systemsproject managementlearning effectiveness improvement

Soft Skills

communication skillsstakeholder managementorganisational skillsattention to detailtime managementproblem-solvingcollaborationadaptabilitycritical thinkingfeedback incorporation

Certifications

CIPD L&D qualificationrelevant professional qualifications