Design, implement, and maintain observability solutions that provide deep insight into the health, performance, and behavior of PCE and cloud infrastructure in support of a Federal customer
Collaborate closely with development, operations, and cross-functional teams to proactively identify and resolve issues, improve system performance, and optimize resource utilization
Leverage the full capabilities of the OpsRamp platform, including:
Metrics Collection & Analysis: Configure data sources, define KPIs, and analyze performance trends
Log Management: Configure log collection, aggregation, and analysis
Alerting & Notifications: Create and manage alerts, escalation paths, and integrations with incident management systems
Automation: Develop and implement automated workflows and remediation actions
Dashboards & Reporting: Design custom dashboards and reports to provide actionable insights into system health and performance
Ensure data accuracy, quality, and integrity across observability systems
Use OpsRamp data to troubleshoot performance issues, application errors, and operational incidents
Collaborate with development and operations teams to identify root causes and implement fixes
Participate in incident response activities to accelerate issue resolution
Continuously assess and optimize the performance and effectiveness of the OpsRamp platform

Requirements

Strong understanding of cloud platforms: AWS, Azure, and/or GCP
Experience with container technologies: Docker and Kubernetes
Proficiency in scripting languages such as Python, Go, or Bash
Experience with SQL and NoSQL databases
Solid understanding of networking concepts and protocols (TCP/IP, HTTP)
OpsRamp experience strongly preferred
Experience with at least one additional observability tool (e.g., Datadog, New Relic, Prometheus, Grafana, Elastic Stack, Splunk)
Soft Skills
Strong communication and collaboration skills
Excellent analytical and problem-solving abilities
Ability to work independently and within a team environment
Passion for continuous learning and improvement
Education, Certifications & Security Requirements
U.S. Citizen with active Secret clearance
Required Certification: DoD 8570/8140 compliant security certification, such as Security+ or higher (e.g., CISSP, CASP)

Benefits

Comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option
Vision plan
Dental insurance with base plan option paid for by PGTEK
Life Insurance, Short and Long-Term disability, and Critical Illness insurance premiums covered
Matching 401(k) plan
Discount on pet insurance through ASPCA Pet Insurance
Employee Assistance Program available at no cost
Generous amount of PTO and Holidays
Education Assistance Program available after 12 months of employment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

cloud platformsAWSAzureGCPDockerKubernetesPythonGoBashSQL

communication skillscollaboration skillsanalytical abilitiesproblem-solving abilitiesindependent workteamworkcontinuous learningimprovement

DoD 8570/8140 compliant security certificationSecurity+CISSPCASP