PGTEK

ServiceNow CMDB, ITAM Specialist

PGTEK

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $140,000 - $170,000 per year

Job Level

Mid-LevelSenior

Tech Stack

ITSMServiceNowSplunk

About the role

  • Design and develop architectures, methodologies, and best practices for ServiceNow solutions across diverse environments.
  • Lead deployments and operations for Security Incident Response (SIR) and Vulnerability Response (VR).
  • Ensure alignment with technology roadmaps; evaluate new technologies and integration approaches.
  • Review technical designs for quality, standards compliance, and risk mitigation.
  • Influence technical decisions at leadership levels using strong domain expertise.
  • Mentor junior team members and promote excellence in software design and development.

Requirements

  • 3–5 years of ServiceNow SecOps experience (SIR/VR)
  • Strong understanding of CMDB, ITSM processes, and how they support Security Operations
  • Hands-on experience integrating ServiceNow SecOps with SIEM tools (e.g., Tenable, Splunk)
  • Strong analytical, problem-solving, and system architecture skills
  • Experience designing, integrating, and testing multi-platform software systems
  • Excellent written and verbal communication skills.
  • Highly Preferred: ServiceNow Security Incident Response Implementation
  • Highly Preferred: ServiceNow Vulnerability Response Implementation
  • Preferred: ServiceNow Certified System Administrator
  • Preferred: CIS – IT Service Management
Benefits
  • comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option
  • a vision plan
  • dental insurance with the base dental plan option paid for by PGTEK
  • Life Insurance
  • Short and Long-Term disability
  • Critical Illness insurance have premiums covered
  • PGTEK offers a matching 401(k) plan
  • discount on pet insurance through ASPCA Pet Insurance
  • Employee Assistance Program available at no cost
  • generous amount of PTO and Holidays
  • Education Assistance Program available after 12 months of employment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
ServiceNow SecOpsSecurity Incident ResponseVulnerability ResponseCMDBITSM processessystem architecturemulti-platform software systemsintegrationtesting
Soft skills
analytical skillsproblem-solvingcommunication skillsmentoringleadership
Certifications
ServiceNow Certified System AdministratorCIS – IT Service Management