ENDO/IG Access Care Manager

Pfizer

Pfizer Access Care Manager guiding specialty-therapy patient reimbursement across Northeast territories. Coordinating patient journeys, payer strategy, HCP education, and access resolution.

Posted 8/13/2026full-timeRemote • Massachusetts, New York, Pennsylvania, Rhode Island, Vermont • 🇺🇸 United StatesSeniorLead💰 $139,100 - $231,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Reimbursement and Access strategies, with a strong understanding of Specialty Pharma dynamics and the ability to navigate complex healthcare environments. Proven track record in patient-centric communication, collaboration with diverse stakeholders, and strategic planning for effective therapy initiation.

Highest-signal resume keywords

Reimbursement And Access ExperienceSpecialty Pharma ExperienceEndocrinology Or Immunoglobulin Sector ExperienceExceptional Communication And Presentation SkillsStrategic Planning And Implementation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Needs AssessmentCoverage Pathway GuidancePrior AuthorizationCodingPayer-Specific GuidanceAccess Barrier ResolutionAccount-Level Access StrategiesWorkflow OptimizationHCP EducationFinancial Assistance Programs

Soft Skills

CollaborationLeadershipInfluencingCoachingCommunication

Certifications & Qualifications

Master’s DegreeBSNRPh

Industry Keywords

PharmaceuticalBiopharmaceuticalProvider/Carrier NetworksGovernment Payment SystemsCo-Pay Assistance ProgramsRare Disease CommunityCompliance GuidelinesPatient Support ProgramsSales CollaborationAccount Planning

About the role

Key responsibilities & impact

Serve as the primary point of contact for consented patients across the treatment journey from enrollment through therapy initiation and continuation
Conduct patient needs assessments addressing coverage, affordability, and logistical barriers
Coordinate care across healthcare providers, caregivers, and sites of care
Maintain accountability for end-to-end patient progression and resolve access barriers
Provide reimbursement, coverage pathway, prior authorization, step-edit, coding, and payer-specific guidance
Resolve reimbursement challenges through escalation and coordination
Deliver compliant HCP education on reimbursement processes, coverage pathways, hub services, enrollment, and financial assistance programs
Develop and execute account-level access strategies
Identify systemic barriers and optimize workflows to reduce therapy-initiation delays
Engage payer organizations to clarify coverage policies and resolve access challenges
Facilitate communication among HCP offices, payers, and patient support programs
Provide internal insights on payer trends, reimbursement challenges, and access barriers
Support cross-functional strategy development through field recommendations
Collaborate with Sales, Key Account Managers, Marketing, and Patient Solutions teams
Participate in account planning and coordinated patient-centric access execution

Requirements

What you’ll need

8+ years of pharmaceutical or related experience in customer-facing roles/functions
9 years of experience with a Master’s, BSN, or RPh
1+ years in an Access and Reimbursement support role
Minimum 3–5 years of Specialty Pharma experience, preferably in pharmaceutical/biopharmaceutical sectors, provider/carrier networks, or government agencies
Reimbursement and Access experience required
Endocrinology or Immunoglobulin sector experience preferred
Strong understanding of reimbursement, government payment systems, provider/carrier networks, co-pay assistance programs, and specialty policy dynamics in the rare disease community
Experience demonstrating exceptional communication and presentation skills
Experience in strategic planning and successful implementation of plans
Demonstrated leadership and ability to work across internal boundaries and collaborate with multiple stakeholders
Ability to work in a highly regulated environment and follow strict company compliance guidelines and procedures
Proven collaboration with diverse customers, clients, and stakeholders
Training and experience in responsible business communication, written and spoken
Valid U.S. driver’s license and driving record compliant with company standards
Any DUI/DWI or other impaired-driving citation within the past 7 years disqualifies hiring
Ability to influence and collaborate with peers, develop and coach others, and oversee and guide colleagues’ work
Must live within the geography or within 25 miles or closer to territory boundaries
Must be authorized to be employed in the U.S. by any employer
Permanent work authorization in the United States required
U.S. work visa sponsorship is not available now or in the future

Benefits

Comp & perks

Pfizer’s Global Performance Plan with a bonus target of 17.5% of base salary
Eligibility to participate in Pfizer’s share based long term incentive program
401(k) plan with Pfizer Matching Contributions
Additional Pfizer Retirement Savings Contribution
Paid vacation
Paid holiday and personal days
Paid caregiver/parental and medical leave
Medical, prescription drug, dental and vision coverage
Relocation assistance may be available based on business needs and/or eligibility
Pfizer company car