Senior Manager – Business Operations Lead

Pfizer

Pfizer business operations lead coordinating PharmSci learning and development initiatives. Driving governance, planning, reporting, and scalable program execution across pharmaceutical teams.

Posted 8/5/2026full-timeNew York City • Connecticut, Massachusetts, Montana, New York • 🇺🇸 United StatesSenior💰 $116,000 - $193,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading cross-functional initiatives, operational management, and strategic execution within complex organizations. Proficient in utilizing data analytics for decision-making and enhancing team workflows through effective communication and project coordination.

Highest-signal resume keywords

Cross-Functional Initiative LeadershipOperational ManagementData Analytics ProficiencyMicrosoft 365 Advanced ProficiencyStakeholder Influence

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

BudgetingForecastingResource AllocationPortfolio ManagementProject ExecutionPerformance Metrics TrackingProcess ImprovementDocumentation DevelopmentMeeting StrategyRisk Identification

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationDecision-MakingAutonomous OperationStakeholder Alignment

Tools & Technologies

Microsoft OfficeMicrosoft TeamsSharePointAI-Enabled ToolsCopilot

Industry Keywords

Business OperationsEnterprise Program LeadershipStrategy ExecutionOrganizational ChangeTransformation Initiatives

About the role

Key responsibilities & impact

Lead day-to-day operational support, including meeting strategy, agenda development, documentation, and follow-up
Coordinate functional planning cycles, timelines, milestones, and information flow across teams
Maintain core processes and improve consistency, clarity, and efficiency in team workflows
Coordinate cross-functional initiatives, managing timelines, deliverables, dependencies, and action items
Monitor progress, identify risks or issues, and facilitate stakeholder alignment
Develop and maintain tools, templates, and documentation for scalable project execution
Coordinate L&D programs, workshops, stakeholder sessions, and team events
Oversee scheduling, materials preparation, roster management, communications, and program logistics
Track and report PSL&D goals, KPIs, dashboards, and performance metrics
Synthesize data and insights for decision-making, performance reviews, and functional priorities
Prepare executive-ready materials, summaries, and visuals
Draft and coordinate written communications, meeting summaries, and functional updates
Serve as a central coordination point for priorities, expectations, and commitments
Leverage Microsoft 365, Teams, SharePoint, and AI-enabled tools such as Copilot
Identify opportunities to simplify processes, automate routine work, and improve digital ways of working

Requirements

What you’ll need

Bachelor’s degree required with 7 to 10 years of progressive experience in business operations, enterprise program leadership, strategy execution, or operational management within a complex, matrixed organization; or Master’s degree with 6 to 8 years of progressive experience
Experience leading large-scale, cross-functional initiatives with significant scope, complexity, and organizational impact
Ability to operate autonomously, make sound decisions in ambiguous environments, and deliver results with minimal oversight
Strong financial, analytical, and operational acumen, including budgeting, forecasting, resource allocation, and portfolio management
Experience influencing senior stakeholders and leaders without direct authority
Excellent written and verbal communication skills, including translating complex information into clear executive-level messaging
Advanced proficiency with Microsoft Office, Teams, SharePoint, and digital tools
Demonstrated use of data and analytics to inform operational decisions and strategic recommendations
Experience leading organizational change, transformation initiatives, or enterprise-scale programs
Must be authorized to be employed in the U.S. by any employer
Permanent work authorization in the United States required
U.S. work visa sponsorship is not available now or in the future

Benefits

Comp & perks

Participation in Pfizer’s Global Performance Plan with a bonus target of 15.0% of base salary
Eligibility to participate in Pfizer’s share based long term incentive program
401(k) plan with Pfizer Matching Contributions
Additional Pfizer Retirement Savings Contribution
Paid vacation, holiday and personal days
Paid caregiver/parental and medical leave
Medical, prescription drug, dental and vision coverage
Relocation assistance may be available based on business needs and/or eligibility
Opportunity to grow and develop a career
Ownership culture that values diversity
Opportunity to impact the health and lives of millions of people