Access Care Manager – ENDO/IG

Pfizer

Access Care Manager at Pfizer responsible for patient journey leadership and reimbursement expertise. Engaging with healthcare providers and payers to ensure optimal patient access and care coordination.

Posted 7/18/2026full-timeRemote • District of Columbia, Maryland, New Jersey, New York, Pennsylvania • 🇺🇸 United StatesSeniorLead💰 $139,100 - $231,900 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in Reimbursement and Access support, with a strong understanding of Government Payment Systems and Specialty Pharma dynamics. Proven ability to coordinate care and improve patient access through effective communication and strategic engagement with payer organizations.

Highest-signal resume keywords

Reimbursement And Access ExperienceSpecialty Pharma ExperienceGovernment Payment Systems KnowledgeExceptional Communication SkillsPatient Needs Assessment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Patient Access StrategiesPrior Authorization ProcessCoding KnowledgeCoverage PathwaysCo-Pay Assistance Programs

Soft Skills

Exceptional CommunicationPresentation SkillsResponsible Business Communication

Industry Keywords

Pharmaceutical ExperienceBiopharmaceutical SectorsProvider/Carrier NetworksRare Disease CommunityPatient Progression Accountability

About the role

Key responsibilities & impact

Serve as the primary point of contact for consented patients across the treatment journey from enrollment through therapy initiation and continuation
Conduct patient needs assessments addressing coverage, affordability, and logistical barriers to access for consented patients
Assist in coordinating care across healthcare providers, caregivers, and sites of care to ensure continuity and timely progression to therapy for consented patients
Maintain accountability for end-to-end patient progression, ensuring proactive identification and resolution of barriers
Act as a field-based expert on reimbursement, coverage pathways, and payer policy impacting Pfizer therapies
Provide guidance on the prior authorization process, step edits, coding, and payer-specific requirements
Support the resolution of reimbursement challenges through appropriate escalation and coordination
Deliver compliant education on reimbursement processes, coverage pathways, and patient access resources
Develop and execute account-level access strategies to improve patient access at scale
Engage with payer organizations, as appropriate, to clarify coverage policies and support resolution of access challenges

Requirements

What you’ll need

8+ years of pharmaceutical (or related) experience in customer-facing roles/functions
1+ years in Access and Reimbursement support role
Minimum 3–5 years of Specialty Pharma experience, preferably within the Pharmaceutical/ Biopharmaceutical sectors, Provider/Carrier Networks, or Government Agency
Reimbursement and Access experience is a must
Strong understanding of Reimbursement, Government Payment Systems, Provider/Carrier Networks, Co-Pay Assistance Programs, and knowledge of the Specialty policy dynamics that exist in the Rare Disease Community
Experience demonstrating exceptional communication and presentation skills
Training in and experience in responsible business communication both written and spoken
Valid US driver’s license and driving record in compliance with company standards

Benefits

Comp & perks

401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
Paid vacation
Holiday and personal days
Paid caregiver/parental and medical leave
Health benefits including medical, prescription drug, dental, and vision coverage