Regional Director, Rare Cardiac

Pfizer

Regional Director managing a team supporting Pfizer’s Rare Cardiac portfolio. Leading Access Care Managers to improve patient access within a defined region.

Posted 7/11/2026full-timeRemote • New York • 🇺🇸 United StatesLead💰 $189,200 - $315,400 per yearWebsite

About the role

Key responsibilities & impact

Serve as the direct supervisor for all regional ACMs
Direct and oversee ACM execution as field-based access leaders
Set and enforce performance expectations aligned to national KPIs
Conduct regular field rides, call coaching, performance reviews, and individual development conversations
Lead hiring, onboarding, and performance management for the regional ACM team
Ensure all ACM activity is conducted consistently with Pfizer's mission, compliance standards
Manage regional budget, including headcount planning, travel spend, and program resources
Coach and hold ACMs accountable for end-to-end patient journey leadership
Monitor and address friction points in the patient access journey
Serve as an escalation resource for complex patient access cases within the region
Champion the approved consent enrollment model and support continuous improvement in enrollment efficiency
Build and sustain team-level reimbursement expertise across regional payer landscape
Establish standards for compliant HCP and office staff education
Lead regional account-level access strategy
Serve as the regional access leadership point of coordination across Brand and other stakeholders
Track, interpret, and report regional performance metrics

Requirements

What you’ll need

Bachelor's degree required; advanced degree (MBA, MPH, PharmD) preferred
Minimum 10 years of experience in pharmaceutical field operations, patient services, reimbursement, or access/hub management
Minimum 3–5+ years of people management experience leading, coaching, or developing field-based access, reimbursement, patient services, hub-facing, or customer-facing teams
Direct experience with specialty pharmacy, hub programs, or patient support services in a regulated environment
Strong working knowledge of the access and reimbursement landscape, including benefits investigation, prior authorization, step edits, appeals, payer policy, coverage pathways, specialty pharmacy fulfillment, and insurance coverage processes
Working knowledge of medical and pharmacy billing including CPT, HCPCS/J-codes, ICD-10, NDC, Medicare Part B buy-and-bill, specialty pharmacy processes, and payer-specific coverage criteria relevant to Rare Cardiac/specialty products
Proven ability to build reimbursement subject matter expertise across a team and translate payer policy, patient access data, and field insights into regional action plans
Demonstrated ability to lead through influence across cross-functional teams
Demonstrated ability to manage a large geographic territory and travel 50–60% of the time. Valid US driver’s license and driving record in compliance with company standards.
Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify you from being hired.

Benefits

Comp & perks

401(k) plan with Pfizer Matching Contributions
Additional Pfizer Retirement Savings Contribution
Paid vacation
Holiday and personal days
Paid caregiver/parental and medical leave
Health benefits including medical, prescription drug, dental and vision coverage

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Benefits InvestigationPrior AuthorizationCPT CodingICD-10 CodingSpecialty Pharmacy ProcessesPayer PolicyCoverage PathwaysPatient Support ServicesPerformance Metrics TrackingBudget Management

Soft Skills

CoachingLeadershipInfluenceCommunicationTeam Development

Certifications

Bachelor's DegreeMBAMPHPharmD