Senior Quality Specialist

Pfizer

Senior Quality Specialist overseeing complaint handling and product quality compliance at Pfizer. Engaging stakeholders and supporting audits in Bulgaria and surrounding regions.

Posted 7/9/2026full-timeZagreb • 🇧🇬 BulgariaSeniorWebsite

About the role

Key responsibilities & impact

Oversee the complaint handling process to align with company policies and GMP/GDP regulations.
Handling product quality issues incl. temperature excursions, deviations and follow up on actions to resolve compliance issues
Contribute to moderately complex projects by managing your time effectively and planning short-term work activities.
Engage with stakeholders to address product quality related issues
Support GMP/GDP audits and inspections
Assist with audit Corrective & Preventive Actions (CAPAs), review documentation related to repackaging and relabeling
Compile Key Performance Indicator figures
Support the local release of incoming finished products is performed in compliance with GDP regulations and Pfizer procedures prior to the distribution for sale in the respective market (e.g. Bulgaria, Bosnia, Croatia or other)

Requirements

What you’ll need

University degree in Life science( Pharmacy, Biology, etc.)
Solid understanding of regulatory GDP/GMP compliance issues related to the manufacturing and distribution of medicinal products
Excellent organizational skills and the ability to juggle multiple priorities
Strong collaboration, communication, and interpersonal skills to work effectively with local, regional, and global colleagues
Proficiency in using System Application and Products, and Microsoft Office Suite
Technical expertise to handle complex quality assurance and control tasks
Fluency(written and verbal) in English and local language

Benefits

Comp & perks

Hybrid work assignment

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Regulatory ComplianceQuality ControlKey Performance Indicator CompilationTechnical Expertise in Quality AssuranceProduct Quality Issue Resolution

Soft Skills

Organizational SkillsCollaborationCommunicationInterpersonal SkillsTime Management