Lead, Access Technology & Operations

Pfizer

Access Technology & Operations Lead at Pfizer driving AI, digital tools, and operational capabilities across VMG Access with a focus on efficiency and compliance.

Posted 6/6/2026full-timeMadrid • 🇪🇸 SpainSeniorWebsite

About the role

Key responsibilities & impact

Drive Access technology strategy by translating VMG Access priorities into a coherent roadmap for AI, automation, analytics, and operational tools that deliver measurable business value.
Lead AI and automation initiatives across pricing, dossiers, and access processes, ensuring solutions are fit-for-purpose, scalable, compliant, and embedded into ways of working.
Shape and deliver GTCS-related technology changes impacting Access, acting as a key business interface to ensure continuity, readiness, and value realization.
Enable data-driven decision-making through the design and governance of dashboards, performance metrics, and reporting that support strategic and operational insights.
Partner cross-functionally with Access, Markets, Digital, BT, Data & Analytics, Finance to align priorities and accelerate delivery.
Embed operational excellence by standardizing processes, strengthening governance, and continuously improving tools and workflows across VMG Access.
Provide functional leadership and enablement to Access stakeholders by driving adoption, change management, and capability-building around new technologies.
Ensure compliance and risk management by aligning all solutions with internal controls, data privacy, and regulatory requirements.

Requirements

What you’ll need

Bachelor’s degree in Business, Technology, Life Sciences, Engineering, or a related field.
5+ years of experience in digital transformation, or technology-enabled business roles.
Demonstrated experience delivering technology, analytics, AI and automation solutions in a complex, regulated environment.
Understanding of pricing, reimbursement, access evidence, or commercial operations within the pharmaceutical industry.
Proven ability to lead cross-functional initiatives, influence without authority, and manage multiple stakeholders.
Strong analytical, problem-solving, communication, visualization and programming skills, with the ability to translate complexity into actionable insights.
Advanced degree (MBA, MSc, or equivalent) is a plus.
Experience with AI-enabled tools, advanced analytics, pricing systems, or dossier platforms is a plus.
Exposure to global access models, multi-country operations, or matrix organizations is a plus.
Formal training or certification in project management, agile delivery, or change management is a plus.
Fluency in additional European languages is a plus.

Benefits

Comp & perks

Flexibility
Professional development
Disability Inclusion

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AI solutionsautomation solutionsanalytics solutionsdata governanceperformance metricsprogramming skillsdigital transformationchange managementproject managementadvanced analytics

Soft Skills

analytical skillsproblem-solvingcommunication skillsinfluence without authoritystakeholder managementcross-functional leadershipcapability-buildingoperational excellenceprocess standardizationcontinuous improvement

Certifications

project management certificationagile delivery certificationchange management certification