Site Care Partner I

Pfizer

Site Care Partner I acting as Pfizer's point of contact for investigative sites. Ensuring site readiness, quality, and safety while supporting study lifecycle activities.

Posted 5/28/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSenior💰 $99,200 - $165,400 per yearWebsite

About the role

Key responsibilities & impact

The Site Care Partner I role is a key Pfizer point of contact for investigative sites throughout a study life cycle.
Accountable for site start-up activities through site activation.
Building and retaining investigator site relationships and providing support from site recommendation through the lifecycle of studies.
Site-level recruitment and accountable for safeguarding the quality and patient safety at the investigator site.
Contributing to country and site selection activities by proactively collaborating with key stakeholders and providing local intelligence to country outreach surveys, investigator strategies and Pfizer pipeline opportunities under supervision.
Ensuring that sites receive necessary support and engagement, that issues are resolved, and Pfizer’s reputation is upheld throughout study lifecycle.
Coordinating with other roles and functions that will interface with study sites (eg. CRA, Investigator Contracts Lead, Site Activation Partner, Country Operations, Clinician, etc.) thereby, optimizing communications and enhancing overall visibility into and confidence of quality of site level activities.
Site quality utilizing and interpreting data from analytic tools, in conjunction with country intelligence and IRMS to proactively identify risks to quality and compliance and to develop and implement mitigation plans to address these risks.
Deploying site strategies by qualifying and activating assigned sites.
Supporting processes to optimize country & site selection activities including review and assessment of the draft potential site list & provide PTA output for site selection.
Conducting study start up activities at the site level including but not limited to PTA, coordination of site activation checklist items, ICD finalization, SIV (as applicable), including management of issues that may compromise time to site activation.
Ensuring all the site initiation activity including training per site activation checklist, collect and / complete necessary documentation/ systems needed for site activation.
Ensuring follow up activities' completion post PTA and SIV to ensure site readiness for FSFV.
Partnering with CRA/site monitor to ensure site monitoring readiness in anticipation of first subject first visit.
Establishing and maintaining relationships with Site Organizations and Strategic Partners.
Providing study support on escalated site issues related to study delivery by coordinating communications and resolution efforts. (e.g. vendor, site contracts and payment issues etc.)
Ensuring the strategy/approach for IP and ancillary supplies for sites and country requirement throughout the lifecycle of the study.
Effective site recruitment planning and delivery, consistent with global and/or country plan and local targets.

Requirements

What you’ll need

Bachelor’s degree or RN in a related field or equivalent combination of education, training and experience (estimate at least 5 years’ experience)
Proficiency in local language preferred. English is required
Demonstrated experience in site management with prior experience as a site monitor/CRA
Demonstrated experience in start up activities through to site activation
Demonstrated experience in conduct and close out activities
Demonstrated knowledge of quality and regulatory
Knowledge of Good Clinical Practice/ICH Guidelines and other applicable regulatory requirements
Must demonstrate good computer skills and be able to embrace new technologies
Good communication, presentation, and interpersonal skills
Ability to manage required travel (in the United States)
Demonstrated networking and relationship building skill
Demonstrated ability to manage cross functional relationships
Ability to communicate effectively and appropriately with internal & external stakeholders
Ability to adapt to changing technologies and processes

Benefits

Comp & perks

401(k) plan with Pfizer Matching Contributions
Additional Pfizer Retirement Savings Contribution
Paid vacation
Holiday and personal days
Paid caregiver/parental and medical leave
Health benefits including medical, prescription drug, dental and vision coverage

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

site managementsite activationstart-up activitiesstudy conductclose out activitiesquality assuranceregulatory knowledgeGood Clinical PracticeICH Guidelinesdata analysis

Soft Skills

communication skillspresentation skillsinterpersonal skillsnetworkingrelationship buildingcross-functional collaborationadaptabilityproblem-solvingstakeholder engagementteam coordination

Certifications

Bachelor’s degreeRNGood Clinical Practice certificationICH certification