Director, Access Marketing – Customer Experience

Pfizer

. Drive development of the atopic dermatitis access strategy .

Posted 5/20/2026full-timeNew York City • New York, Pennsylvania • 🇺🇸 United StatesLead💰 $162,900 - $271,500 per yearWebsite

About the role

Key responsibilities & impact

Drive development of the atopic dermatitis access strategy
Lead the development of access messaging tactics and resources
Define and monitor key access KPIs
Design market access field training sessions
Organize field input teams for both field sales and field access
Lead dermatology franchise interactions with the field reimbursement team
Partner with Patient Services colleagues to implement hub initiatives
Ensure communication and collaboration across Payer, Consumer and HCP strategy

Requirements

What you’ll need

Bachelor’s degree with a minimum of 10 years of relevant industry experience with 5+ years of marketing experience
Strong understanding of the US healthcare landscape, access and reimbursement pathways
Clear understanding of the post-prescription process and patient journey
Proven track record of leading and managing cross-functional teams
Strong communication skills
Proven experience working with customer-facing colleagues
Ability to influence and collaborate with peers
Experience in dermatology, immunology, or other competitive specialty therapeutic areas

Benefits

Comp & perks

401(k) plan with Pfizer Matching Contributions
Pfizer Retirement Savings Contribution
Paid vacation
Holiday and personal days
Paid caregiver/parental and medical leave
Health benefits including medical, prescription drug, dental and vision coverage

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

access strategy developmentaccess messaging tacticskey access KPIsmarket access trainingcross-functional team managementpatient journey understandingreimbursement pathways

Soft Skills

communication skillscollaborationinfluenceleadership

Certifications

Bachelor's degree