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About the role
Key responsibilities & impact- Provide the day-to-day leadership and management of Account Management Colleagues, including alignment to brand / market goals, KPIs and performance management.
- Take full accountability for all personnel issues and act as the final point of escalation for all Account Management roles in their region, coordinating with the KAM National Lead when needed.
- Lead the consistent execution business and account priorities within the region with a focus on long and short-term mutual value opportunities identified with prioritized accounts and aligned with market and brand goals, as well as company and the I&I Key Account Management vision.
- Lead Account Management roles to execute while leveraging the full account team model and Account / Customer engagement strategies to drive business performance.
- Deliver documented capabilities-based coaching to support skill excellence and optimal development across the KAM team.
- Manage the various budgets for the assigned region.
- Maintain required technical, environmental, and Account Management expertise to respond accurately and compliantly to all questions regarding products, policies and business-related issues from customers and account management colleagues.
- Recruit and select candidates for Account Management positions in compliance with Pfizer requirements, utilizing approved hiring materials.
- Work with cross functional partners to develop therapeutic area goals, strategies, and tactics for KAM organizations.
Requirements
What you’ll need- Must have a bachelor's degree with at least 12+ years of experience
- 10 + years of previous pharmaceutical, biotech, or medical marketing/sales experience
- Experience in Account Management /Key Account Management with at least three years spent in a promoted position with demonstrated leadership of teams
- Previous leadership/supervisory experience and ability to develop and motivate others, lead through change, and deliver business imperatives required
- Proven track record of performance and meeting organizational goals.
- Experience managing diverse teams of colleagues with different grades and responsibilities.
- Proven ability to manage performance and develop talent.
- Nice-to-Have Master's degree with at least 10+ years of experience; OR a PhD with 7+ years of experience.
- Strong understanding of the pharmaceutical business and the environmental and business trends impacting the pharmaceutical industry.
- Strong organizational and analytical skills with the ability to analyze and draw appropriate conclusions using approved Account Management metrics and measurements.
- Strong communication skills include the ability to think and communicate with the audience’s needs first.
- Excellent facilitation skills.
Benefits
Comp & perks- Eligible for Relocation Package – NO
- Secondment 10-12 months
- Relocation assistance may be available based on business needs and/or eligibility.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Account ManagementKey Account Managementperformance managementbudget managementcoachinganalytical skillspharmaceutical marketingbiotech salesmedical marketingmetrics analysis
Soft Skills
leadershipteam developmentmotivationchange managementcommunicationfacilitationorganizational skillsproblem-solvingcollaborationstrategic thinking
Certifications
Bachelor's degreeMaster's degreePhD