Medical Affairs AI Operations Lead
Pfizer
full-time
Posted on:
Location Type: Hybrid
Location: New York City • California • Illinois • United States
Visit company websiteExplore more
Salary
💰 $176,600 - $294,300 per year
Job Level
About the role
- Conduct systematic workflow assessments across HQ Medical Affairs and Field Medical to identify high-impact AI transformation opportunities
- Document current-state processes (inputs, steps, outputs, templates) to create structured specifications for AI-enabled workflow design
- Prioritize workflow opportunities using impact–effort analysis and operational readiness, in partnership with the Medical Affairs AI Lead
- Design AI-enabled operating models: workflow playbooks with decision trees, quality checkpoints, and escalation protocols
- Create standardized operating procedures (SOPs) for AI-assisted processes that meet compliance and regulatory requirements
- Partner with Compliance to ensure workflows support MLR review requirements, adverse event reporting obligations, and promotional/non-promotional guidelines
- Design and deliver role-based AI literacy and enablement programs (e.g., Field Medical, Medical Directors, Medical Information, Publications)
- Implement habit-stacking and coaching strategies to integrate AI naturally into existing workflows and daily routines
- Identify and develop AI champions within functions to provide peer support and accelerate grassroots adoption
- Create and communicate success stories and case studies that demonstrate impact in relatable, function-specific terms
- Build feedback collection mechanisms and continuous improvement loops to enhance AI output quality (accuracy and usability)
- Coordinate with regional Medical Affairs teams to adapt playbooks to local requirements and support global rollout
Requirements
- Advanced degree in life sciences, pharmacy, or related field (PharmD, PhD, MD, or equivalent preferred)
- 5+ years of experience in Medical Affairs (HQ or Field) with hands-on experience
- Strong fluency with generative AI tools; hands-on familiarity with LLM APIs and context engineering
- Proven experience in process improvement, workflow optimization, and/or operational excellence initiatives
- Strong project management skills with the ability to manage multiple initiatives simultaneously
- Experience navigating compliance and regulatory requirements in the pharmaceutical industry and working effectively within enterprise governance
Benefits
- 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
- Paid vacation, holiday and personal days
- Paid caregiver/parental and medical leave
- Health benefits to include medical, prescription drug, dental and vision coverage
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AI transformationworkflow assessmentprocess documentationimpact-effort analysisoperating model designstandard operating procedurescompliance requirementsproject managementprocess improvementworkflow optimization
Soft Skills
communicationcollaborationcoachingpeer supportcontinuous improvementadaptabilityleadershipproblem-solvingorganizational skillstraining delivery
Certifications
PharmDPhDMD