Pfizer

Advanced Customer Engagement Director – Central

Pfizer

full-time

Posted on:

Location Type: Remote

Location: New York • United States

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Job Level

Lead

About the role

  • Collaborates with a wide range of stakeholders to gather customer insights and develop patient-focused solutions.
  • Accelerates and optimizes customer engagement that drives incremental value for the customer, Pfizer and the patient within the IAT process.
  • Works closely with marketing colleagues and agency partners to help drive solutions that support mutually aligned goals for the customer and Pfizer.
  • Develops an optimal plan for effectively implementing, communicating, and improving patient care aligned with appropriate goals and KPIs.
  • Contributes to the overall operational excellence of I&I engagement with key accounts.

Requirements

  • Earn a B.S. or B.A. degree.
  • 5+ years of Pharma or Healthcare Sales and/or Marketing Experience.
  • Prior local and/or in-line marketing experience with strong history of achievement and performance (4+ years).
  • Extensive experience in health system/MG/IDN Sales, Account Management or other customer-facing role.
  • Proven ability to develop insights, strategy, and tactical plans.
  • Cross functional experience is preferred.
  • Valid US driver’s license and driving record in compliance with company standards.
  • Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify you from being hired.
Benefits
  • Eligible for Relocation Package – NO
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Pharma SalesHealthcare SalesMarketing ExperienceAccount ManagementCustomer EngagementInsights DevelopmentStrategic PlanningTactical PlanningOperational ExcellenceKPI Development
Soft Skills
CollaborationCommunicationCustomer FocusCross-Functional ExperienceStakeholder EngagementProblem SolvingPerformance AchievementAdaptabilityTeamworkLeadership
Certifications
B.S. DegreeB.A. DegreeValid US Driver’s License