Senior Manager, Institutional Customer Communications – Marketing
Pfizer
full-time
Posted on:
Location Type: Hybrid
Location: New York City • Florida • Illinois • United States
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Salary
💰 $124,400 - $207,400 per year
Job Level
About the role
- Lead development of communications plans and written customer communications
- Draft customer letters/emails, field force talking points, Q&As, and stakeholder messaging
- Develop messaging to support responses to media and stakeholder inquiries
- Draft internal communications content including newsletters, internal emails, presentations
- Track and measure communications and marketing metrics
- Assist in the development of slide content and leadership talking points
Requirements
- Bachelor's degree with at least 6 years of experience; OR master's degree with at least 5 years of experience; OR PhD with 1+ years of experience
- Experience in B2B, customer/commercial and/or corporate communications
- Excellent written and oral communications skills
- Additional experience in internal communications and/or marketing preferred
- Proven track record of delivering effective, creative communications to advance business goals
- Strong writing, editing, and project management experience
- Demonstrated understanding of how communications strategy connects to and advances business strategy
- Proven ability to work effectively and inclusively in teams with diverse internal and external stakeholders
- Strong knowledge of healthcare and biopharmaceuticals industries
- Preferred knowledge of hospital generics / sterile injectables market and/or experience supporting sales teams
Benefits
- 401(k) plan with Pfizer Matching Contributions and additional Pfizer Retirement Savings Contribution
- Paid vacation
- Holiday and personal days
- Paid caregiver/parental and medical leave
- Health benefits including medical, prescription drug, dental and vision coverage
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
communications planscustomer communicationswritingeditingproject managementmarketing metricsinternal communicationsstakeholder messagingmedia inquiriesslide content development
Soft Skills
excellent written communicationexcellent oral communicationcreativityteamworkinclusivitystrategic thinkingeffective communicationstakeholder engagementpresentation skillscollaboration
Certifications
Bachelor's degreeMaster's degreePhD