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Pfizer

Senior Manager, Patient Services – Affordability Analytics

Pfizer

. Support the delivery of data driven-insights & solutions for patient services programs .

Posted 4/8/2026full-timeNew York City • New York, Pennsylvania • 🇺🇸 United StatesSenior💰 $124,400 - $207,400 per yearWebsite

Tech Stack

Tools & technologies
PythonSQL

About the role

Key responsibilities & impact
  • Support the delivery of data driven-insights & solutions for patient services programs
  • Partner with functional leads for Pfizer’s Business Analytics community, Pfizer Business Technology, Specialty Pharmacy Providers (SPP) center of excellence, and external SPP customers, legal, and compliance to develop and implement models, insights, and data products
  • Perform sophisticated syntheses across multiple insight sources to deliver impactful and relevant patient services strategy recommendations
  • Identify KPIs to monitor and diagnose program performance and operational execution, across the patient journey
  • Maintain data governance standards to ensure consistency and clarity in program metrics / business rule implementation over time
  • Work within a high-performing team of insights professionals, responsible for delivering integrated insights, program measurement analytics, reporting, and launch support
  • Monitor and manage research and analytics program budgets, identifying opportunities for cost savings, and ensuring financial compliance

Requirements

What you’ll need
  • Bachelor’s degree required
  • Master of Science strongly preferred in a quantitative or engineering discipline
  • 6+ years’ experience in Biopharma, analytics, strategic consulting, business, or related area
  • 2+ years of hands-on coding experience in SQL or other data analytics tools in life sciences (e.g., Python, R, SAS)
  • Experience with the pharma ecosystem and datasets including physician-level prescribing, institutional sales data, payer-prescriber-level data, formulary data, Rebates, Symphony claims, Copay claims
  • Prior experience with patient services programs, including specific programmatic components, spanning: Affordability Programs (e.g., Copay, eVoucher), Field Access Support, Hub / Prior Authorization Support, Pharmacy / Distribution Workflows (i.e., retail, specialty pharmacy, and buy-and-bill)
  • Demonstrated success in a highly fast-paced setting
  • Ability to execute business direction, priorities, and action plans
  • Demonstrated analytical capabilities and critical thinking skills
  • Exceptional written and verbal communication skills, and prior experience in presenting to functional leaders
  • Strong customer service orientation
  • Ability to receive and implement direction from senior colleagues to achieve meaningful outcomes and create business impact
  • Commitment to receiving development and coaching from leadership

Benefits

Comp & perks
  • 401(k) plan with Pfizer Matching Contributions
  • Additional Pfizer Retirement Savings Contribution
  • Paid vacation
  • Holiday and personal days
  • Paid caregiver/parental and medical leave
  • Health benefits including medical, prescription drug, dental and vision coverage

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
SQLPythonRSASdata analyticsdata governanceprogram measurement analyticsKPI identificationfinancial compliancedata products
Soft Skills
analytical capabilitiescritical thinkingwritten communicationverbal communicationcustomer service orientationability to execute business directionteam collaborationadaptabilitypresentation skillscoaching receptiveness
Certifications
Bachelor's degreeMaster of Science