Pfizer

Medical Information Customer Experience Specialist – 6-month Replacement Contract

Pfizer

contract

Posted on:

Location Type: Hybrid

Location: Prague • Czechia

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Job Level

Junior

About the role

  • Provides technical and medical information to Healthcare Professionals and patients/caregivers.
  • Research and respond to inquiries received via multiple channels.
  • Document inquiries and responses accurately according to regulations.
  • Identify and report adverse events and product quality complaints.

Requirements

  • Degree in a life science/healthcare field required.
  • 1-2 years of medical information or relevant work experience, preferred.
  • Customer Service experience, preferred.
  • English language (C2 level, mother tongue), Czech and Slovak language (mother tongue).
Benefits
  • Health insurance
  • Flexible working hours
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
customer servicecommunication