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About the role
Key responsibilities & impact- Provides technical and medical information to Healthcare Professionals and patients/caregivers.
- Research and respond to inquiries received via multiple channels.
- Document inquiries and responses accurately according to regulations.
- Identify and report adverse events and product quality complaints.
Requirements
What you’ll need- Degree in a life science/healthcare field required.
- 1-2 years of medical information or relevant work experience, preferred.
- Customer Service experience, preferred.
- English language (C2 level, mother tongue), Czech and Slovak language (mother tongue).
Benefits
Comp & perks- Health insurance
- Flexible working hours
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicecommunication
