Senior Manager, Social Engagement – Product Communications
Pfizer
full-time
Posted on:
Location Type: Hybrid
Location: New York City • Florida • Illinois • United States
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Salary
💰 $124,400 - $201,400 per year
Job Level
About the role
- Lead the organic social strategy and community engagement across the Product Communications team
- Shape and execute social communication strategies
- Own the editorial calendar and build high-performing communities
- Establish the operating model for channel management and content creation
- Stand up response guidelines and manage moderation vendors
- Lead the editorial process for organic posts and social extensions
- Define measurement framework and KPIs for social engagement
Requirements
- Bachelor’s degree required
- 6+ years in social media/community management, product communications, or corporate social
- Healthcare experience preferred
- Proven track record building brand communities and editorial operations at scale
- Organizational skills and attention to detail
- Fluency with enterprise social tools (e.g., Sprinklr)
- Strong stakeholder and agency management skills
- Familiarity with medical/legal/regulatory review processes and content life-cycle management
- Excellent written, oral communication skills
Benefits
- 401(k) plan with Pfizer Matching Contributions
- Additional Pfizer Retirement Savings Contribution
- Paid vacation
- Paid holiday and personal days
- Paid caregiver/parental and medical leave
- Health benefits including medical, prescription drug, dental and vision coverage
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
social media managementcommunity managementeditorial operationscontent creationmeasurement frameworkKPI definition
Soft skills
organizational skillsattention to detailstakeholder managementagency managementwritten communicationoral communication
Certifications
Bachelor’s degree