Senior Manager, User Experience – Lead
Pfizer
full-time
Posted on:
Location Type: Hybrid
Location: New York City • California, Illinois, New York, Tennessee, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $120,800 - $201,400 per year
Job Level
Senior
About the role
- Execute end-to-end design process for assigned pods under Director guidance
- Deliver medium to high-fidelity prototypes within days for critical decisions
- Ensure 100% accessibility compliance (WCAG 2.1 AA) across all designs
- Lead MVP design quality through detailed specifications and asset creation for ready to scale digital products
- Coordinate with Digital Creation Centers on design handoffs and scaling requirements
- Flex across pods based on demand, providing surge support during peak periods
- Create responsive designs optimized for multiple platforms and devices
- Build interactive prototypes for user testing and stakeholder reviews
- Maintain and expand design system components ensuring consistency and reusability
- Create comprehensive design documentation including specifications and guidelines
- Support design tool adoption and configuration across pods
- Track design metrics including velocity, quality, and adoption rates
- Coordinate design reviews ensuring feedback is actionable and timely
- Manage design asset libraries and version control
- Build templates and starter kits accelerating design delivery
- Ensure design files are organized for efficient collaboration
- Train CX Leads on rapid prototyping techniques and tools
- Create design templates and components for self-service use
- Support Communities of Practice with design expertise and best practices
- Mentor junior designers and provide growth opportunities
- Document design patterns and successful approaches
- Lead design workshops and training sessions
Requirements
- Bachelor's degree in Design or related field
- 6+ years of progressive design experience with focus on digital products
- Expert proficiency in Figma including components, variants, and auto-layout
- Strong portfolio demonstrating system design thinking
- Experience with accessibility standards and inclusive design
- Proven ability to deliver under tight deadlines
- Experience mentoring and enabling non-designers
- Strong presentation and communication skills
- Demonstrated 'AI-first' mindset with a willingness to challenge traditional design paradigms and adopt augmented workflows
- Strong analytical skills with the ability to interpret data and translate insights into actionable product decisions
- Excellent communication and storytelling skills to align diverse stakeholders around design goals and outcomes
- Demonstrated ability to lead without authority through ambiguity and deliver high-impact solutions quickly.
Benefits
- Health benefits to include medical, prescription drug, dental and vision coverage.
- 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution.
- Paid vacation, holiday and personal days.
- Paid caregiver/parental and medical leave.
- Eligibility to participate in Pfizer’s Global Performance Plan with a bonus target of 17.5% of the base salary.
- Eligibility to participate in share based long term incentive program.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
prototypingresponsive designaccessibility compliancedesign documentationdesign system componentsdesign metricsversion controldesign templatesFigmasystem design thinking
Soft skills
mentoringcommunicationpresentationanalytical skillsstorytellingleadershipcollaborationadaptabilityproblem-solvingtime management
Certifications
Bachelor's degree in Design