Director

• Implement portfolio management, finance management, and communications best practices to optimize the team’s resources
• Ensure delivery excellence across the portfolio and create connection across the team
• Serve as the primary liaison to the broader portfolio team ensuring alignment and transparency
• Define Key Operational metrics, Customer Satisfaction, and standardized reporting for leadership
• Manage resourcing and capacity across teams, ensuring resources are aligned to top priority projects
• Centralize responsibility for the Managed Community of contracted Project Managers and Business Analysts
• Consolidate and oversee all projects and commitments including status, financials, interdependencies, issues, and risks
• Responsible for designing and implementing a comprehensive communication strategy
• Lead and direct one or more project teams engaged in the design, implementation and modification of IT projects

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