PFALZKOM GmbH

Manager

• You are the primary point of contact for our Service Management customers for technical and organizational questions regarding our IT services
• Analyze and optimize service processes to ensure the quality and availability of our offerings, and support the continuous development of our service portfolio
• Prepare reports and analyses to derive operational and strategic actions, and conduct regular service review meetings with our customers
• Work closely with Sales and Engineering to continuously improve services and ensure smooth communication with customers

IT Service Manager

Systems Engineer

• Rotate through business/administrative departments
• Develop and provide IT and ICT solutions
• Plan, configure and interconnect IT systems
• Set up networks and hardware products
• Provide support and maintenance and troubleshoot issues

IT Service Manager

IT Specialist (System Integration)