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PEXA

Lender Panel Administrator

PEXA

Lender Panel Administrator managing law firm records and compliance processes in a leading property tech firm. Hybrid role requiring occasional office visit in Thame.

Posted 4/30/2026full-timeThame • 🇬🇧 United KingdomMid-LevelSenior💰 £26,000 - £28,000 per yearWebsite

About the role

Key responsibilities & impact
  • Maintain and update law firm records across lender panels, ensuring compliance with lender requirements
  • Process and approve applications from law firms wishing to join lender panels
  • Support ongoing compliance checks and ensure data accuracy across systems
  • Handle incoming queries from law firms and lenders via phone and email
  • Build and maintain strong relationships with external partners
  • Provide timely and professional responses to internal and external enquiries
  • Maintain accurate records using Microsoft Office and internal systems
  • Ensure high levels of data integrity and attention to detail in all tasks
  • Provide administrative support to the Lender Services Manager
  • Assist with ad hoc tasks and projects as required

Requirements

What you’ll need
  • Previous experience in an administrative or support role
  • Experience working in a fast-paced environment with competing priorities
  • No prior industry experience required, though an interest in conveyancing or compliance is beneficial
  • Strong organisational and time management skills
  • Excellent attention to detail and accuracy
  • Confident communication skills (written and verbal)
  • Proficiency in Microsoft Office (Word, Excel)
  • Ability to work independently and manage workload effectively

Benefits

Comp & perks
  • Annual Leave: 25 days per year (Jan-Dec), increasing to 27 days after 5 years, plus Bank Holidays (pro-rata for part-time).
  • Annual Leave Purchase: Option to purchase up to 1 working week of additional leave.
  • Wellness Days: 4 paid days per year to rest and recharge (pro-rata for part-time).
  • Paid Volunteer Day: 1 paid day per year to volunteer at a charity of your choice.
  • Pension scheme (Aviva): 6% employer contribution, 4% employee contribution.
  • Life Assurance: 4x basic salary.
  • Health Flex Pot via Benifex: – £800 flexible benefit to spend on health options of your choice.
  • Additional Benifex perks: Voluntary opt-in for additional benefits including Activity Pass, discounts via Perkbox, Beauty and Fitness Discount Card, Cycle to Work, Motor Breakdown, Will Writing.
  • Critical Illness Cover: 1x basic salary.
  • Group-wide Equity Plan: Eligibility for participation in our Group-wide employee share plan, subject to annual invitation.
  • Enhanced Maternity/Adoption Pay: Up to 20 weeks full pay.
  • Enhanced Paternity Pay: Up to 4 weeks full pay.
  • Performance-based Incentive Scheme: Eligibility for a discretionary Short Term Incentive plan, based on job role and level.
  • Learning & Development: Access to LinkedIn Learning, reimbursement of your professional membership costs.
  • Additional: Access to our Employee Assistance Programme and wellbeing resources, eye test vouchers and VDU glasses contribution.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data accuracyadministrative supportcompliance checksrecord maintenanceapplication processingattention to detailtime management
Soft Skills
strong organisational skillsconfident communication skillsrelationship buildingprofessionalismindependence