Petz

Business Partner – Store Operations

Petz

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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About the role

  • Translate and contextualize business needs for the other HR subsystems;
  • Manage HR metrics, monitoring results to ensure alignment with business strategy and supporting managers in creating action plans to achieve targets (turnover, absenteeism, headcount and exit interviews);
  • Align job profiles with managers and the Attraction & Selection (A&S) team and conduct recruitment for leadership positions;
  • Conduct on-site store visits to identify opportunities, working with leaders on action plans to ensure people-management processes and policies are followed;
  • Communicate HR information to business areas to build awareness and engagement;
  • Train, upskill and/or cascade leadership and technical concepts to support team development initiatives;
  • Support leadership maturity through rituals (1:1s), assisting leaders with people-related decision-making;
  • Conduct diagnostics and surveys to understand business needs and propose solutions that positively impact the employee journey and experience;
  • Participate in product-area projects, providing business context to improve implementation effectiveness.

Requirements

  • Bachelor’s degree in Psychology, Business Administration, Human Resources or related fields;
  • Experience across multiple HR subsystems;
  • Previous experience as an HR Business Partner with field-based/on-site responsibilities;
  • Retail experience is a plus;
  • Proficient in Microsoft Office;
  • Availability to work and/or reside in the Baixada region, Barueri, Alphaville and Sorocaba;
  • Valid driver’s license (CNH) and own vehicle.
Benefits
  • Medical insurance
  • Dental insurance
  • Profit-sharing (PLR)
  • Petz Discount Club
  • Pharmacy discount program (Vidalink)
  • Birthday day off
  • Clubz Petz Diamond
  • Internal training for pet groomers
  • GymPass or TotalPass
  • Indica Petz (employee referral program)
  • PETernity leave
  • Movimenta Petz (internal mobility program)
  • Partnership with SESC
  • Life insurance
  • UniPetz
  • Meal allowance or food allowance
  • Transportation voucher
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HR metricsrecruitmentdiagnosticssurveyspeople-management processesaction plansleadership developmentemployee journeybusiness strategy alignmentturnover management
Soft Skills
communicationteam developmentleadership supportengagement buildingdecision-making assistancecontextualizationtrainingupsellingcollaborationproblem-solving
Certifications
Bachelor’s degree in PsychologyBachelor’s degree in Business AdministrationBachelor’s degree in Human Resources