Credit Representative

Peterson Cat

Credit Representative collecting delinquent receivables for Peterson’s heavy-equipment business. Analyzing credit risk, resolving disputes, and managing collections, liens, and bad-debt recovery.

Posted 8/4/2026full-timeSan Leandro • California, Oregon • 🇺🇸 United StatesMid-LevelSenior💰 $36 - $41 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in credit collections, account management, and customer relationship development, with a strong focus on analyzing customer records and mitigating financial risk. Proficient in implementing corporate credit policies and providing superior customer service in a heavy industrial environment.

Highest-signal resume keywords

Credit Collections ManagementCustomer Relationship DevelopmentAccount AnalysisDispute ResolutionCredit Policy Implementation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Credit CollectionsAccount ManagementRisk MitigationCredit Limit ModificationChargeback ManagementLien PreparationFinancial ReportingDelinquent Account MonitoringPayment Solutions DevelopmentDispute Resolution

Soft Skills

Superior Customer ServiceAnalytical ThinkingProblem SolvingCollaborationCommunication

Certifications & Qualifications

Associate’s Degree in Business

Industry Keywords

Heavy Industrial EnvironmentCorporate Credit PoliciesDelinquent AccountsCollectionsFinancial Risk Management

About the role

Key responsibilities & impact

Monitor and collect company receivables, emphasizing delinquent accounts
Analyze customer records and correspondence to maintain accurate records and mitigate risk
Modify credit limits, resolve disputes, and recommend and follow Corporate Credit Policies
Coordinate credit meetings with operational departments
Promote Cat Commercial as a resource and solution for Peterson’s customers in collaboration with Cat Financial
Provide superior customer service
Initiate credit collection efforts and develop customer relationships to support collections
Develop and recommend payment solutions for delinquent customers
Evaluate accounts and reduce or extend credit lines or place credit holds
Monitor additional exposure on delinquent accounts and consult on marginal credit issues
Prepare, facilitate, and distribute regular and monthly credit reports and meetings
Manage accounts sent to collections or legal
Determine chargebacks and write-offs of unrecoverable accounts
Prepare and file pre-liens, stop notices, and mechanic liens; refer matters to attorneys with approval
Recover bad debt through appropriate channels
Reconcile assigned accounts, provide requested documents, execute credit references, and process return mail
Maintain punctual, regular, and predictable attendance

Requirements

What you’ll need

Associate’s Degree from a fully accredited college in Business or a closely related field, or equivalent combination of education and work experience
Minimum of three years of directly related experience in credit collections, preferably in a heavy industrial environment
Ability to perform each essential duty satisfactorily, safely, and in alignment with Peterson’s core values
Ability to provide superior customer service
Ability to analyze customer records and account activity
Ability to manage delinquent accounts, collections, disputes, liens, chargebacks, and write-offs
A drug screen and background check is required

Benefits

Comp & perks

Competitive wages
Generous benefits
Promotional opportunities
Family-oriented environment
Safety, personal growth, and professional achievement
Room to grow within the company