Relationship Manager

Peter Park

Relationship Manager responsible for onboarding and supporting Swiss B2B customers. Collaborating with internal teams to optimize customer experiences while ensuring implementation success.

Posted 7/8/2026full-timeRemote • 🇨🇭 SwitzerlandJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

You proactively manage and develop our Swiss B2B existing customers.
You confidently guide new customers through the implementation process and turn them into true product experts.
You act as the bridge between our Swiss customers and internal teams in Tech, Product, and Sales.
You advise customers not only via Google Meet but are where the action is—on-site across locations throughout Switzerland.
You gather valuable market insights from Switzerland and help us adapt our product to local needs (e.g., integrations, pricing/tariffs).

Requirements

What you’ll need

A completed commercial or technical apprenticeship (EFZ) or a relevant degree
At least 2 years in Customer Success, Key Account Management, or Project Management (ideally in the SaaS or mobility sector)
Full professional fluency in Swiss German and French (C2)
You understand complex datasets as well as the interpersonal nuances in sales conversations
You are a doer with Swiss grit—pragmatic, solution-oriented, and utterly reliable.

Benefits

Comp & perks

28 days annual leave
Exclusive corporate benefits
Individualized professional development opportunities

ATS Keywords

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Hard Skills & Tools

Customer SuccessKey Account ManagementProject ManagementData AnalysisSaaS Knowledge

Soft Skills

Solution-OrientedInterpersonal SkillsReliabilityProactivity

Certifications

Commercial or Technical Apprenticeship (EFZ)