Peter Park

Customer Relationship Manager

Peter Park

full-time

Posted on:

Location Type: Remote

Location: Switzerland

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About the role

  • You proactively develop and retain our B2B clients throughout Switzerland.
  • You support new clients during the implementation phase to ensure optimal adoption of our product.
  • You act as the liaison between our Swiss clients and our internal departments (Tech, Product, and Sales).
  • You meet clients on-site across Switzerland.
  • You collect valuable field feedback to help us adapt our product to local specificities (integrations, pricing, etc.).

Requirements

  • You hold a commercial or technical education (CFC - Federal VET Certificate) or an equivalent university degree.
  • You have at least 2 years of experience in Customer Success, Key Account Management, or project management (ideally in the SaaS or mobility sector).
  • You are fluent in Swiss German or French (C2 level).
  • You can communicate confidently in the second language (C1 level).
  • Proficiency in Italian is a strong advantage.
  • You combine excellent data analysis skills with strong emotional intelligence.
  • Entrepreneurial spirit, pragmatism, and reliability are your guiding principles.
  • You are solution-oriented and possess strong drive.
Benefits
  • 100% remote work (within Switzerland)
  • 28 days of vacation
  • Access to corporate benefits
  • Opportunities for ongoing training
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Customer SuccessKey Account ManagementProject ManagementData AnalysisSaaSMobility Sector
Soft Skills
Emotional IntelligenceEntrepreneurial SpiritPragmatismReliabilitySolution-orientedStrong Drive
Certifications
CFC - Federal VET CertificateUniversity Degree