Grooming Salon Manager
Petco
full-time
Posted on:
Location Type: Office
Location: Westminster • California • 🇺🇸 United States
Visit company websiteSalary
💰 $15 - $23 per hour
Job Level
JuniorMid-Level
About the role
- Lead and manage grooming salon operations and grooming salon team members
- Deliver a high level of customer satisfaction
- Foster a positive work environment, driving salon performance
- Develop and coach both entry-level and seasoned groomers
- Perform expert-level grooming services including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning
- Prioritize the safety, comfort, and well-being of the pets in our care
- Oversee day-to-day operations of the grooming salon, ensure smooth and efficient workflows
- Optimize scheduling and grooming capacity, manage inventory levels in the salon, and execute staffing plans
- Recruit, hire, train, and supervise a team of entry-level trainees up to professional level grooming staff
- Monitor salon performance metrics such as revenue, customer satisfaction, and partner productivity
Requirements
- 2 or more years' experience as a professional groomer and/or completion of a technical grooming training program
- Strong leadership skills, with the desire to lead, train, and develop people, with 1-2 years previous experience of salon management, or related field, preferred
- High-school diploma or GED preferred, though not required
- Very strong verbal and written communication skills for interactions with pet parents and grooming team members
- Expert knowledge of various dog breeds, grooming requirements, common health issues and behaviors
- Expert-level proficiency in breed-specific cuts, styling techniques, and grooming standards
- Genuine passion for animals with a desire to continue a career in pet grooming
- Strong decision making and problem-solving skills, using grooming experience and knowledge to solve problems in moderately complex situations, with guidance from Solutions Manager or Store General Manager when necessary
- Results-driven, with focused commitment on salon productivity, performance, growth, and improvement
- Strong attention to detail, ensuring grooming services are executed accurately and to the highest standards
- Capable of handling pets of all sizes and temperaments with care and empathy
- Available to work full time at a minimum of 35 per week, including weekends, evenings, and holidays, as needed by the Pet Care Center's grooming schedule
Benefits
- Medical, dental, vision and more
- 401k and more
- Paid Time Off
- Petco Discounts
- All the supplies & equipment you need, including, brushes, nail trimmers, clippers, blades, shampoo, sprays, tools, etc.
- State of the art equipment, including bathing system, kennels, tables, and dryers
- Career development and growth opportunities, such as Grooming Mentor and Grooming Instructor
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
grooming servicesbathingdryingbrushinghaircutsstylingnail trimmingear cleaninggland cleaningbreed-specific cuts
Soft skills
leadershipcommunicationdecision makingproblem-solvingattention to detailcustomer satisfactionteam developmentresults-drivenempathypositive work environment
Certifications
technical grooming training program