Senior Manager, Customer Accounts – Farm & Feed, Pet Distribution

Pet-Ag, Inc.

Sr. Manager of Customer Accounts at PetAg, Inc.

Posted 6/15/2026full-timeRemote • Illinois • 🇺🇸 United StatesSenior💰 $118,656 - $177,984 per yearWebsite

Tech Stack

Tools & technologies

About the role

Key responsibilities & impact

Strategic Account Management: Build and maintain strong relationships with key stakeholders at strategic retail accounts.
Specific channel strategies: Develop and implement strategic sales plans that identify growth opportunities.
Enable Results Thru Others: Drive achievement of annual revenue goals, holding the team accountable to established sales targets.
Provide actionable market insights to Sales and Marketing teams regarding competitive activity.
Key Stakeholder Management: Serve as a senior point of escalation for customer issues, collaborating cross-functionally.
Data Analytics + Storytelling: Monitor and analyze team and account performance data.
One Winning Team: Collaborate closely with internal cross-functional teams including marketing and customer service.
Forecasting: Manage annual sales forecasts utilizing historical sales data and performance indicators.
Develop and Deliver Go-to-Market Plans that ensure alignment with strategic account goals.
Trade Resource Management: Plan and manage trade and promotional resources to deliver measurable results.

Requirements

What you’ll need

Education: Bachelor’s degree in Sales, Management, Business, or a related field, or an equivalent combination of education and relevant experience.
Experience: 5-7 years of progressive sales experience within the Animal Health, Pet, CPG, or related industry.
Minimum of 1 year of headquarters (HQ) responsibility supporting Strategic Farm and Feed Accounts
Farm + Pet Distribution Business Acumen: Deep understanding of customers and competitors in the Farm and Feed channel.
Digital Marketing: Demonstrated experience partnering with marketing teams for digital marketing strategies.
People Leadership: Demonstrated success leading high-performing sales teams with a proven ability to drive revenue growth.
Customer Focus: Highly developed customer service skills with a proven ability to build strong client relationships.
Self-Direction: Results-oriented self-starter with a solution-focused mindset.
Communication Skills: Strong verbal and written communication skills, including storytelling and executive-level presentation capabilities.
Data Analytics: Proficiency in syndicated data platforms such as Nielsen or IRI/Circana.
Territory Management: Demonstrated ability to prioritize and organize territory activities.
Technical Skills: Strong proficiency in Microsoft Office applications.
Travel: Willingness and ability to travel extensively, with expected travel ranging from 40%–70%.

Benefits

Comp & perks

Employee Ownership (ESOP): Company-funded retirement contribution of approximately 18% of pay, plus 401(k)
Competitive base salary with performance-based bonus opportunity
Comprehensive benefits package: Medical, Dental, Vision, Life, Disability, FSA, and Pet Insurance
Generous paid time off, paid holidays, and parental leave
Fitness and tuition reimbursement programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analyticssales forecastingdigital marketingterritory managementstrategic account managementgo-to-market planningtrade resource managementperformance data analysiscustomer relationship managementsales strategy development

Soft Skills

people leadershipcustomer focuscommunication skillsself-directioncollaborationproblem-solvingaccountabilityrelationship buildingresults orientationstorytelling