Customer Service Representative

PestCo

Customer Service Representative managing customer inquiries and sales lead database for PestCo. Requires strong communication skills and attention to detail in a remote role.

Posted 4/11/2026full-timeRemote • Oregon, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $16 - $19 per hourWebsite

About the role

Key responsibilities & impact

Manage incoming calls and customer inquiries.
Manage and maintain a customer “Sales lead” database.
Respond to routine customer questions and concerns promptly as needed.
Identify and assess customer inquiries to achieve customer satisfaction.
Education and Training provided on-the-job.
Maintain an efficient calendar of day-to-day activities.
Develop a strong knowledge of the company’s products, processes, and services.
All duties for Customer Service Representative assigned by management.

Requirements

What you’ll need

High school diploma or equivalent.
Strong Communication skills effectively through verbal, written and in person.
Strong customer service and in-person presentation skills.
Strong attention to detail and accurate record keeping.
Self-motivated and results driven.
Firm knowledge of Microsoft Word, Excel, PowerPoint, Mac
Pass a background check.
Pest Control experience preferred but not required.

Benefits

Comp & perks

Overtime, Commissions, and Bonuses (for applicable roles)
Paid Time Off, Paid Sick Time, & Paid Holidays
Medical, Dental, and Vision Insurance
Company Provided Life Insurance
401K – Employer Match
Health Savings Account (HSA) - Automatic Employer Contribution
Flexible Spending Account (FSA), Dependent Care FSA
Voluntary Life Insurance (Employee, Spouse & Child)
Voluntary Short-Term and Long-Term Disability
Voluntary Options (Accident, Critical Illness, and Hospital Indemnity Coverage)
Employee Assistance Program
PestCo Discounts Program (Included Child Care, Event Tickets, and thousands of Discounts!)
SmartDollar Financial Wellness Program
Educational Resources and Training provided on-the-job.
Medical Benefits are effective on the 1st of the month following the date of hire.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

customer servicerecord keepingsales lead managementpest control

Soft Skills

communicationattention to detailself-motivatedresults drivenpresentation skills

Certifications

high school diploma