Customer Service Coordinator
PestCo
full-time
Posted on:
Location Type: Office
Location: Tinton Falls • New Jersey • 🇺🇸 United States
Visit company websiteSalary
💰 $17 - $18 per hour
Job Level
Mid-LevelSenior
About the role
- Manage incoming calls and customer inquiries.
- Manage and maintain a customer “Sales lead” database.
- Respond to routine customer questions and concerns promptly as needed.
- Identify and assess customer inquiries to achieve customer satisfaction.
- Maintain an efficient calendar of day-to-day activities.
- Develop a strong knowledge of the company’s products, processes, and services.
- All duties for Customer Service Representative assigned by management.
Requirements
- High school diploma or equivalent.
- Strong Communication skills effectively through verbal, written and in person.
- Strong customer service and in-person presentation skills.
- Strong attention to detail and accurate record keeping.
- Self-motivated and results driven.
- Firm knowledge of Microsoft Word, Excel, PowerPoint.
- Mac Pest Control experience preferred but not required.
Benefits
- Overtime, Commissions, and Bonuses (for applicable roles)
- Paid Time Off, Paid Sick Time, & Paid Holidays
- Medical, Dental, and Vision Insurance
- Company Provided Life Insurance
- 401K – Employer Match
- Health Savings Account (HSA) - Automatic Employer Contribution
- Flexible Spending Account (FSA), Dependent Care FSA
- Voluntary Life Insurance (Employee, Spouse & Child)
- Voluntary Short-Term and Long-Term Disability
- Voluntary Options (Accident, Critical Illness, and Hospital Indemnity Coverage)
- Employee Assistance Program
- PestCo Discounts Program (Included Child Care, Event Tickets, and thousands of Discounts!)
- SmartDollar Financial Wellness Program
- Educational Resources and Training provided on-the-job.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
customer servicerecord keepingdatabase managementMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMac Pest Control
Soft skills
communicationattention to detailself-motivatedresults drivenin-person presentation
Certifications
high school diploma