Senior Director, Plan Configuration & Documentation

Personify Health

Senior Director leading health plan configuration and solution design for Personify Health. Driving operational excellence and collaborating with teams to improve health outcomes and cost reduction.

Posted 6/5/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $150,000 - $165,000 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Ready to lead health plan configuration and solution design, driving the full lifecycle of plan build and cross-functional execution across a complex TPA environment?
Lead and develop the teams overseeing Plan Configuration and Solution Architecture functions
Provide strategic oversight of plan build operations ensuring accuracy, efficiency, and on-time delivery
Drive continuous improvement across both functions, identifying process gaps and building solutions
Partner closely with Plan Configuration to ensure solution designs are buildable, scalable, and delivered on time
Support pre- and post-sale solutioning efforts, translating complex client requirements into viable plan designs
Own and manage the operational project portfolio for the TPA side of the business

Requirements

What you’ll need

10+ years of experience in TPA operations, health plan administration, or a directly related field
Bachelor's degree required; advanced degree or relevant certifications (PMP, CEBS) a plus
Proven leadership experience managing Director-level teams across multiple functions
Deep knowledge of health plan build processes, benefits administration, and enterprise client solutioning
Experience leading or closely partnering with solution architecture or implementation design functions
Strong project management skills with experience owning and delivering operational initiatives
Clear, direct communicator who can work across technical and non-technical stakeholders
Comfortable operating in a fast-moving environment where priorities can shift

Benefits

Comp & perks

Competitive base salary and benefits effective day one
Comprehensive medical and dental through our own health solutions (yes, we use what we build)
Unlimited PTO—rest and recharge time is non-negotiable
Mental health support, retirement planning, and financial protection
Professional development with clear career progression and learning budgets
Mission-driven culture where diverse perspectives drive real impact on people's health

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

TPA operationshealth plan administrationplan configurationsolution architectureproject managementbenefits administrationoperational initiativessolution designprocess improvementclient solutioning

Soft Skills

leadershipcommunicationstrategic oversightcross-functional collaborationproblem-solvingadaptabilityteam developmentdirect communicationstakeholder managementcontinuous improvement

Certifications

PMPCEBS