Manager, Implementation Project Management – TPA

Personify Health

Manager of Implementation Project Management overseeing health plan implementations at Personify Health. Leading a team to ensure successful client experiences and solution delivery.

Posted 6/1/2026full-timeRemote • Arizona • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $105,000 per yearWebsite

About the role

Key responsibilities & impact

Lead and develop your team: Mentor, coach, and manage a team of Implementation Project Managers at varying experience levels, providing day-to-day guidance that builds capability and drives consistent, high-quality delivery across the portfolio.
Own complex client implementations: Serve as the client-facing expert on all operational aspects of Personify Health's health plan administration solutions — managing timelines, dependencies, risks, and stakeholder alignment from kickoff through go-live.
Drive proactive risk management: Identify implementation risks, dependencies, and barriers early, escalating issues and coordinating cross-functional resolution before they become client problems.
Manage escalations and ensure seamless handoffs: Resolve client and broker concerns with urgency and professionalism, and partner with account management and operations teams to ensure clients transition out of implementation without missing a beat.
Support business growth: Participate in pre-sales activities including RFP responses, prospect meetings, finalist presentations, and operational solutioning — bringing implementation credibility to the sales process.

Requirements

What you’ll need

Bachelor's degree in a related field, or equivalent experience
5+ years of project management or client implementation experience, with direct client and/or broker-facing responsibilities required
Experience in health plan insurance, benefits administration, or a TPA environment strongly preferred
Microsoft Office Suite
Project management tools including Microsoft Project, Smartsheet, or similar platforms

Benefits

Comp & perks

Competitive base salary and benefits effective day one
Comprehensive medical and dental through our own health solutions (yes, we use what we build)
Unlimited PTO—rest and recharge time is non-negotiable
Mental health support, retirement planning, and financial protection
Professional development with clear career progression and learning budgets
Mission-driven culture where diverse perspectives drive real impact on people's health

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementclient implementationrisk managementhealth plan administrationbenefits administrationTPA environmentRFP responsesoperational solutioning

Soft Skills

mentoringcoachingteam managementstakeholder alignmentproblem resolutioncommunicationprofessionalism