Business Analyst, TPA Client Migrations

Personify Health

Business Analyst at Personify Health translating business and technical requirements for client migrations in healthcare. Ensuring smooth transitions by documenting system configurations and evaluating data operations.

Posted 5/19/2026full-timeRemote • Arizona • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

Gather and document requirements: Analyze and document business and technical requirements for client migrations, ensuring accuracy, consistency, and reliability across all documentation.
Define system configurations: Support configuration of claims systems including benefits, eligibility, accumulators, and workflows to match client operational needs.
Document data operations: Define and validate data operations endpoints, file feeds, and integrations to ensure accurate data flow between systems.
Configure portal functionality: Support configuration and validation of benefit plans, member portal, and client/broker admin portal functionality.
Partner on testing: Collaborate with Data Operations team to support testing, defect resolution, and validation activities throughout implementation lifecycle.
Identify gaps and solutions: Recognize data, configuration, and process gaps and recommend solutions to ensure successful client transitions.
Maintain tracking systems: Document all efforts in internal tools and ticketing systems to ensure information is current and accessible to project teams.
Support change management: Handle change management activities related to scope changes or enhancements during implementation while maintaining project momentum.
Participate in client meetings: Engage in client-facing meetings as needed and requested to clarify requirements or validate configurations.

Requirements

What you’ll need

Bachelor's degree in business analysis, information systems, healthcare administration, or related field, or equivalent experience
3-5+ years experience as Business Analyst in healthcare, insurance, or TPA space
Hands-on experience with claims system configuration and data integrations preferred
Strong understanding of claims administration systems and healthcare data flows
Experience documenting requirements, configurations, and process flows
Knowledge of data integrations, file feeds, and system endpoints
Strong attention to detail and analytical skills for identifying gaps and validating accuracy
Ability to work across multiple stakeholders and technical teams effectively
Clear written and verbal communication skills for technical and non-technical audiences
Ability to manage multiple priorities in fast-paced environment

Benefits

Comp & perks

Competitive base salary and benefits effective day one
Comprehensive medical and dental through our own health solutions (yes, we use what we build)
Unlimited PTO—rest and recharge time is non-negotiable
Mental health support, retirement planning, and financial protection
Professional development with clear career progression and learning budgets
Mission-driven culture where diverse perspectives drive real impact on people's health

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

business analysisclaims system configurationdata integrationsrequirements documentationprocess flowsdata operationsfile feedssystem endpointsanalytical skillsattention to detail

Soft Skills

communication skillscollaborationproblem-solvingchange managementstakeholder managementorganizational skillsadaptabilityattention to detailvalidation skillsmulti-tasking

Certifications

Bachelor's degree in business analysisBachelor's degree in information systemsBachelor's degree in healthcare administration