Manage client-facing migration projects for health system clients with complex domestic tiering and custom provider networks, ensuring accurate execution with minimal disruption.
Work closely with Account Managers as a strategic client-facing counterpart throughout the implementation lifecycle.
Create, maintain, and manage group-level project plans specific to health system requirements including detailed timelines, key milestones, and dependencies.
Lead collaboration across Solution Design, Business Analysis, Technology, Operations, and external partners to ensure all workstreams align.
Drive timely resolution of scope changes, risks, issues, and dependencies while maintaining project momentum and client confidence.
Facilitate status meetings and communicate progress, risks, and decisions clearly to internal teams and client stakeholders.
Manage changes, enhancements, or expansions that arise during the project lifecycle while maintaining timelines and quality standards.
Deliver projects on time, within scope, and aligned with client expectations while meeting organizational quality standards.

Requirements

Bachelor's degree in business, healthcare administration, project management, or related field, or equivalent experience
8+ years project management experience in healthcare industry
Direct experience supporting health system clients, custom networks, or tiered benefit designs required
Proven track record managing complex, client-facing implementation projects
Strong understanding of health system operations, provider networks, and tiered benefit designs
Experience managing highly customized client implementations
Proficiency with project management tools and methodologies (PMP preferred)
Knowledge of claims platform and digital experience implementations
Demonstrated expertise in risk management and problem-solving within complex project environments

Benefits

Competitive base salary and benefits effective day one
Comprehensive medical and dental through our own health solutions (yes, we use what we build)
Unlimited PTO—rest and recharge time is non-negotiable
Mental health support, retirement planning, and financial protection
Professional development with clear career progression and learning budgets
Mission-driven culture where diverse perspectives drive real impact on people's health

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project managementrisk managementproblem-solvinghealth system operationsprovider networkstiered benefit designsclient-facing implementationcustomized client implementationsproject management methodologiesclaims platform

Soft Skills

communicationcollaborationleadershipstrategic thinkingclient managementorganizational skillstimely resolutionstatus reportingadaptabilityattention to detail

Certifications

Bachelor's degreePMP