Program Manager, Trust Infrastructure

Persona

Program Manager managing trust infrastructure initiatives for Persona's digital identity solutions. Collaborating with partners and regulatory bodies to enhance trust services and verification capabilities.

Posted 6/15/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSenior💰 £80,000 - £90,000 per yearWebsite

About the role

Key responsibilities & impact

Own strategic relationships with trust, identity, and infrastructure partners across Europe, including onboarding, governance, operational performance, and commercial alignment.
Lead complex customer implementations involving digital identity, trust, and verification capabilities.
Build the documentation, playbooks, and operating systems that allow the business to scale efficiently.
Translate evolving regulatory and ecosystem developments into actionable plans with clear owners and timelines.
Represent Persona in emerging identity ecosystems and strategic industry initiatives.
Consolidate fragmented workstreams into well-run programs with clear accountability and visibility.
Identify opportunities to automate, productize, or simplify operational processes.
Partner closely with Product, Engineering, Compliance, Customer Success, and external stakeholders to bring new capabilities to market.

Requirements

What you’ll need

4+ years of experience in program management, product management, partnerships, operations, or a similar role.
Experience owning complex, cross-functional initiatives involving multiple stakeholders and competing priorities.
Strong written communication skills and the ability to explain complex topics clearly.
Experience working with external partners, vendors, or strategic relationships.
Comfort operating in ambiguous environments where not every process already exists.
Strong organizational and execution skills without becoming overly process-driven.
Fluency with AI tools and a track record of using them to accelerate research, communication, analysis, or execution.
A product mindset—you naturally look for opportunities to simplify, automate, and scale.

Benefits

Comp & perks

private medical insurance
dental insurance
a 6% employer pension contribution
unlimited PTO
a monthly wellness stipend
professional development stipend
co-working stipend

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

program managementproduct managementpartnershipsoperationsdigital identityverification capabilitiesautomationproductizationprocess simplificationcross-functional initiatives

Soft Skills

strong written communicationorganizational skillsexecution skillsability to explain complex topicscomfort in ambiguous environmentsstrategic thinkingaccountabilityvisibilitycollaborationadaptability