Perseus Group, Constellation Software

Client Success Advocate – Relationship Manager II

Perseus Group, Constellation Software

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $100,000 - $150,000 per year

About the role

  • Responsible for high-level relationship management for one or more assigned clients.
  • Serves as the primary management contact and client liaison.
  • Identifies areas where continuous improvements can be applied.
  • Manages operational aspects of projects and is responsible for the oversight of vendors and subcontractors.
  • Leads the sales effort for incremental revenue opportunities and contract renewals.
  • Represents the enterprise to the client and the client to the enterprise.
  • Maintains contact with client at an executive level, focusing on the strategic nature of the relationship.

Requirements

  • A Bachelor’s or Master’s degree in Business, Computer Science, Information Systems or the equivalent combination of education, training, or work experience.
  • Mortgage banking or Banking technology experience strongly preferred.
  • Proven track record in client relationship management, service delivery and/or the support of technology products and services.
  • Broad understanding of the financial and strategic aspects of the business.
  • Displays strong oral, written, and interpersonal communication skills.
  • Exhibits a high degree of initiative and analytical skills.
  • Experience working in a 24x7 Client Support environment.
Benefits
  • medical
  • dental
  • vision
  • basic life insurance
  • short/long term disability
  • 401(k) participation (with company match)
  • minimum of 10 days of vacation for new employees
  • sick time based on state requirements
  • 8 Company-paid holidays
  • 2 personal holidays per year

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
client relationship managementservice deliverysupport of technology productsanalytical skills
Soft skills
oral communicationwritten communicationinterpersonal communicationinitiative
Certifications
Bachelor’s degreeMaster’s degree