Perr&Knight

Product Manager

• Leading, mentoring, and developing a team of Product Owners responsible for PK1Cloud applications and future initiatives.
• Defining and enforcing best practices for backlog management, roadmap planning, sprint execution, and stakeholder communication.
• Partnering closely with Development, Sales, Marketing, Customer Success, and Executive Leadership to align product initiatives with company strategy and revenue goals.
• Translating strategic objectives into clear product roadmaps, measurable outcomes, and prioritized feature delivery.
• Driving customer centric product development by incorporating client feedback, industry trends, and regulatory changes into product planning.
• Establishing KPIs and success metrics to measure product performance, adoption, retention, and operational efficiency.
• Facilitating quarterly and annual product planning processes.
• Improving cross-functional workflows to ensure timely, high-quality releases.
• Serving as the escalation point for complex product decisions and prioritization conflicts.
• Fostering a culture of innovation, accountability, and continuous improvement across the product organization.

Senior Manager – Product Owners

Insurance

• Developing mapping documentation for bureau specified compliance submission files to be utilized by programming staff.
• Developing test case scenarios to be input into client systems to prove out the mapping documentation.
• Developing balancing documentation/routines to further verify the validity of the data feeds being produced.
• Testing feeds with the applicable bureaus and track any issues that arise.
• Troubleshooting issues that arise during development or bureau testing and come up with solutions to address the issues.
• Reviewing project plans and assist in development of project scope, schedule, and resources.
• Attending, and possibly leading, client meetings as necessary and appropriate.
• Directing clients and coordinating introductions to other Perr&Knight practice areas, as appropriate.

Senior Manager – Product Owners

Insurance Data Consultant