E-commerce Specialist

Pernod Ricard

E-commerce specialist managing direct client relationships and sales strategies in Brazil. Leading commercial relations and analyzing sales performance for a global beverage company.

Posted 7/17/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing e-commerce key accounts, developing sales strategies, and analyzing performance metrics to drive client satisfaction and sales growth. Proficient in negotiating commercial agreements and collaborating with cross-functional teams to implement effective trade marketing initiatives.

Highest-signal resume keywords

E-Commerce Platform ExperienceSales Strategy DevelopmentNegotiation SkillsClient Relationship ManagementMS Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ForecastingCommercial Proposal PreparationKPI MonitoringPrice Table AnalysisOperational Plan Implementation

Soft Skills

Effective CommunicationStrategic ThinkingRelationship Management

Tools & Technologies

MS ExcelMS PowerPoint

Industry Keywords

Consumer GoodsTrade MarketingJoint Business Plan (JBP)E-CommerceMarket Analysis

About the role

Key responsibilities & impact

The E-commerce Key Accounts (KA) Specialist is responsible for direct service to digital KA clients.
This role manages sales and commercial relationships with clients in this segment.
Responsibilities include maintaining relationships with existing clients, developing sales strategies, preparing commercial proposals, monitoring commercial KPIs, analyzing performance and aligning with Trade Marketing, Marketing and Media, Customer Service, among other activities related to increasing sales and ensuring satisfaction of pure players and last-mile clients.
Strong negotiation skills, effective communication, strategic thinking and channel/customer knowledge are essential for success in this position.
Main activities:
Planning and monitoring sell-in, sell-out and DOH (days on hand);
Developing commercial initiatives;
Updating sales forecasts;
Administrative routines;
Managing operational issues and creating support tickets;
Analyzing clients' price tables and margin/mark-up studies;
Analyzing and implementing the operational plan;
Managing the JBP (Joint Business Plan) process with priority clients;
Developing proposals according to the operational plan and PR strategies;
Opening/paying commercial agreements;
Visiting clients;
Implementing Trade Marketing actions and strategies in the market;
Coordinating visibility and media plans with Marketing and Trade Marketing according to strategy;
Ensuring execution of suggested pricing;
Analyzing client data and preparing action plans;
Monitoring the order book and managing interface issues with PR logistics team & client;
Aligning/checking discounts and allowances with finance/Credit Control (CC) teams of PR & client;
Managing existing contracts;
Analyzing market and category data and preparing action plans with weekly follow-up;
Acting as a guardian of PR values and culture (responding to surveys, conducting trainings and participating in workshops);
Participating in global e-commerce forums with peers and e-commerce structures, when necessary.

Requirements

What you’ll need

Experience servicing e-commerce platforms (Amazon, Mercado Libre, Magazine Luiza, Rappi)
Experience in consumer goods categories
Proficiency in MS Office (MS Excel and MS PowerPoint)
Intermediate to advanced English (able to lead strategic meetings)

Benefits

Comp & perks

Health insurance
Dental insurance
Meal allowance | Food voucher
Transportation support
Physical and mental wellbeing benefits