Senior Field Service Engineer – Field Remote
PerkinElmer
full-time
Posted on:
Location Type: Remote
Location: Remote • Oregon, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $78,000 - $90,000 per year
Job Level
Senior
About the role
- Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer’s service standards and key performance indicators.
- Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades.
- Enhance account profitability through efficient service execution and by identifying revenue opportunities such as billable work, consumables, and service leads.
- Maintain assigned assets, including tools, test equipment (MTE), telecommunication equipment, and service parts inventory.
- Enhance PerkinElmer’s product quality by proactively reporting improvement opportunities via the quality notification process.
- Train and mentor fellow CSEs on best practices for service operations.
Requirements
- BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 7 years direct experience with repair of laboratory equipment OR High School Diploma plus 10+ years direct experience with repair of laboratory equipment
- Must have valid drivers license and be able to travel and do overnights as needed.
- Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software
- Vendor-issued certification on relevant laboratory equipment.
- Knowledge of laboratory safety practices as defined by the Company and/or the customer’s site safety code.
Benefits
- Heavy travel role including overnights and includes a company vehicle that can be used for personal use as well as cell and laptop.
- Attend higher level certification through participation in company sponsored training & development offerings
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
repair of laboratory equipmentanalytical equipmentinstrument control softwareservice operations best practicesmaintenanceinstallationsvalidationstelecommunication equipmentservice parts inventoryquality notification process
Soft skills
customer engagementtrainingmentoringcommunicationproblem-solvinganalytical thinkingteam collaborationadaptabilityattention to detailrevenue opportunity identification
Certifications
vendor-issued certification on laboratory equipment