Fire & Security Service Engineer
Marlowe Fire & Security
Customer Service Engineer
PerkinElmer
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Performs field service as advised by the call dispatch staff/system in conjunction with the Team Leader, carrying our repairs, preventative maintenance, qualifications, and installation including IQOQ of instrumentation and their accessories.
- Provide onsite user training on defined product groups.
- Organizing routine maintenance allocated monthly.
- At the request of the Service Manager, performs service on behalf of PerkinElmer overseas offices, to the standard expected at sites of overseas customers.
- Ensures that all documentation, circuit diagrams, Service Data Bulletins and manuals are of the correct revision to undertake service on specific instrument types.
- Maintains ancillary documentation e.g. Safety Manual, Procedures Manual to the highest standard with regular reviewing of manuals provided in accordance with the Quality Management System.
- Align personal working practices with the department’s performance targets.
- Actively demonstrate compliance with all team targets.
- Maintains personal service spares issued and inventory records to the highest standard.
- Ensures all anomalies are quickly and effectively reported and resolved.
- Ensures that all tools and test equipment is adequate to perform service required, and that all test equipment issued is calibrated at the times specified.
- Makes returns of all fully completed service documentation, Service Reports, Time Sheets, Expenses Claims, Motor Vehicle Log Sheets etc, on a weekly basis or as required.
Requirements
- HND or equivalent in Electronic Engineering, Science, Biotechnology or similar discipline
- Full Driving Licence
- Experience in a Scientific or Customer Service Environment preferred
- Experience of working in GMP environments preferred
- Understanding of analytical techniques and instrumentation as well as awareness of instrument applications a benefit
- Excellent people management and motivational skills
Benefits
- Full product training
- Opportunities for professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
field servicerepairspreventative maintenanceinstallationIQOQanalytical techniquesinstrumentation
Soft skills
people managementmotivational skillsorganizational skillscommunication skills
Certifications
HND in Electronic EngineeringHND in ScienceHND in BiotechnologyFull Driving Licence
