Field Service Engineer – Houston, TX

PerkinElmer

Field Service Engineer providing technical and customer support for complex analytical equipment in the Houston area. Responsibilities include installation, maintenance, and customer training while ensuring service standards compliance.

Posted 4/29/2026full-timeRemote • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $70,200 - $80,000 per yearWebsite

About the role

Key responsibilities & impact

Provide highly visible customer support through the performance of on-site installation
Oversee any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems
Instruct customers in the operation and maintenance of the system
Serve as company liaison with customer on administrative and technical matters for assigned projects
Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer’s service standards
Engage with customers to understand their analytical workflows
Tailor service offerings, including training, support, and upgrades
Enhance account profitability through efficient service execution
Maintain assigned assets, including tools and test equipment
Enhance product quality by proactively reporting improvement opportunities

Requirements

What you’ll need

BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment OR Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR High School Diploma plus 7+ years direct experience with repair of laboratory equipment
Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software
Vendor issued certification on relevant laboratory equipment
Knowledge of laboratory safety practices as defined by the Company and/or the customer’s site safety code

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible work arrangements
Professional development opportunities

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

repair of laboratory equipmentdiagnosestroubleshootingserviceinstallationmaintenancevalidationcomplianceanalytical workflowsproduct quality enhancement

Soft Skills

customer supportcommunicationliaisontrainingadministrative skillsproblem-solvingefficiencyproactive reporting

Certifications

vendor issued certification