Field Service Engineer – Bay Area/Stockton

PerkinElmer

Field Service Engineer providing on-site installation and servicing of analytical equipment. Collaborating with customers to tailor service offerings and maintain equipment in the Bay Area.

Posted 4/26/2026full-timeRemote • California • 🇺🇸 United StatesMid-LevelSenior💰 $70,000 - $85,000 per yearWebsite

About the role

Key responsibilities & impact

Provide highly visible customer support through the performance of on-site installation
Oversee diagnoses, troubleshooting, service, and repair of complex equipment and systems
Instruct customers in the operation and maintenance of the system
Serve as company liaison with customers on administrative and technical matters for assigned projects
Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades
Enhance account profitability through efficient service execution and by identifying revenue opportunities

Requirements

What you’ll need

BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment OR Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment OR High School Diploma plus 7+ years direct experience with repair of laboratory equipment
Detailed knowledge of analytical equipment, laboratory environment, and/or instrument control software
Vendor issued certification on relevant laboratory equipment
Knowledge of laboratory safety practices as defined by the Company and/or the customer’s site safety code
Ability to travel by air, vehicle and/or other means of transportation as business requires, typically up to 50% of the time.

Benefits

Comp & perks

Health insurance
401(k)
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

repair of laboratory equipmentdiagnosestroubleshootingserviceinstallationmaintenanceanalytical workflowsinstrument control softwarelaboratory safety practicesrevenue opportunities

Soft Skills

customer supportcommunicationliaisonengagementtrainingadministrative skillsproblem-solvingorganizational skillsadaptabilityteam collaboration

Certifications

vendor issued certification on relevant laboratory equipment