Field Service Manager
PerkinElmer
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇸🇪 Sweden
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Direct the coordination of technical and administrative support activities including installation, repair, preventive maintenance and engineering change upgrades
- Ensure adequate records and systems are maintained
- Schedule personnel responding to critical situations
- Maintain communication with design management and specialists in resolving technical problems
- Select, develop and evaluate personnel to ensure the efficient operation of the function
Requirements
- Bachelor’s degree in Engineering, Business Administration, or a related field (Master’s degree is a plus)
- At least 5+ years of experience in field service management, with a proven track record of successfully leading a team of field service engineers or technicians
- Strong understanding of service delivery in a technical environment, preferably within the healthcare, life sciences, or related industries
- Demonstrated experience in managing complex service operations, customer relations, and cross-functional collaboration
- Proven leadership abilities, with a focus on team development, motivation, and performance management
- Exceptional communication, problem-solving, and interpersonal skills
- Ability to develop and manage budgets, timelines, and operational goals
- Strong knowledge of service management software and tools
Benefits
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
field service managementservice deliverytechnical supportpreventive maintenanceengineering change upgradesbudget managementoperational goals management
Soft skills
leadershipteam developmentmotivationperformance managementcommunicationproblem-solvinginterpersonal skills
Certifications
Bachelor’s degree in EngineeringBachelor’s degree in Business AdministrationMaster’s degree (preferred)