Perform installations, maintenance, validations, and repairs while ensuring compliance with PerkinElmer’s service standards and key performance indicators
Engage with customers to understand their analytical workflows and tailor service offerings, including training, support, and upgrades
Enhance account profitability through efficient service execution and by identifying revenue opportunities such as billable work, consumables, and service leads
Maintain assigned assets, including tools, test equipment (MTE), telecommunication equipment, and service parts inventory
Enhance PerkinElmer’s product quality by proactively reporting improvement opportunities via the quality notification process
Attend higher level certification through participation in company sponsored training & development offerings
Requirements
BA Bachelor Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 3 years direct experience with repair of laboratory equipment
Associate Degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline including military experience plus 5 years direct experience with repair of laboratory equipment
High School Diploma plus 7+ years direct experience with repair of laboratory equipment
Basic knowledge of analytical equipment, laboratory environment, and/or instrument control software
Valid driver’s license and safe motor vehicle operation.
Benefits
Health insurance
401(k) matching
flexible working hours
professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
repair of laboratory equipmentanalytical equipmentinstrument control softwaremaintenanceinstallationsvalidationsservice executionquality improvementtelecommunication equipmentservice parts inventory